Devlin Snee
Phoenix,AZ
Summary
Highly adaptable with a diverse range of technical and interpersonal skills. Adept at navigating both technical and social landscapes with ease. Known for meticulous attention to detail and strong communication skills, consistently delivering high-quality work. Open to feedback and eager to expand knowledge base, demonstrating a coachable attitude and a willingness to learn. Approachable and personable, fostering positive relationships with colleagues and clients alike through active listening and a friendly demeanor.
Overview
6
6
years of professional experience
Work History
Service Desk Experience
DESERT LAKES, LLC
01.2024 - 07.2024
- Handled 85% of incoming tickets, other’s were escalated
- Used Autotask as ticketing system
- Would verify and assign SLA, Contacts, Resources, and Triage
- Mainly used Active Directory, Azure Active Directory, and Office 365
- Also trained on customer specific applications and resources, such as: Quickbooks, BlueBeam, Banner Portal, and HID Access Management
- Slightly experienced in Network configuration, Fortinet Client mainly
- Have studied Microsoft Modern Works certification (need to take test)
- Handled SEO and article writing for business website (SEMRush, Wordpress, Sprout Social)
Client Advisor / Delivery Coordinator
LARRY H MILLER HYUNDAI GENESIS
09.2022 - 10.2023
- Started as a Delivery Coordinator
- Handled transition between Salesman, Finance Manager, and the customer departure
- Specialized in Hyundai and Genesis software and technologies, I had the specific role of educating clients on transitioning to electric vehicles
- Gaining reviews, giving amazing experiences and ensuring completion of surveys were very important
Inside Electrical Wireman
ASB Electric LLC
12.2018 - 06.2021
- Installed, maintained and troubleshot commercial and industrial electrical contracts.
- Efficiently obtained correct materials needed for a wide variety of jobs. Including, open factories, downtown high rise building, and commerical strip mall buildings.
- Supported successful and timely project completion with skillful and meticulous installation of rigid and EMT conduit systems.
- Maintained proper safety through advancing safety knowledge and practices by obtaining an OSHA 30 hr certification. Properly adhered to multiple cities varying building codes.
- learned how to proper work as a personal and as well as with other trades in an efficient and productive manner.
- Gained immense knowledge of building construction all through out the the process of building completion.
Commercial Door and Hardware Installer
Above the Mark LLC
11.2018 - 12.2019
- Contributed to overall team success by assisting coworkers in completing challenging installations or troubleshooting difficult issues when needed.
- Improved hardware installation efficiency by streamlining processes and effectively managing resources.
- Handled a wide variety of building types. Such as, NAU college housing complexes, multi-floor hotels, and large commerical retail buildings.
- Safely managed and sorted heavy and potentially danger construction materials.
Education
High School Diploma -
Portage Highschool
Portage, IN06.2017
Certification - Emergency Medical Technician
Paradise Valley Community College
Phoenix, AZ05-2025
Certification - Emergency Medicine
National Registry of Emergency Medical Technicians
05-2025
Skills
- Problem Solving
- Resource Management
- Team Dynamics
- Customer Service
- Professionalism
- NREMT
Affiliations
- 4-H
Timeline
Service Desk Experience
DESERT LAKES, LLC
01.2024 - 07.2024
Client Advisor / Delivery Coordinator
LARRY H MILLER HYUNDAI GENESIS
09.2022 - 10.2023
Inside Electrical Wireman
ASB Electric LLC
12.2018 - 06.2021
Commercial Door and Hardware Installer
Above the Mark LLC
11.2018 - 12.2019
High School Diploma -
Portage Highschool
Certification - Emergency Medical Technician
Paradise Valley Community College
Certification - Emergency Medicine
National Registry of Emergency Medical Technicians
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