Devon Acevedo
Summary
Licensed California Life & Health Insurance Agent with 10+ years of experience in sales, customer service, leadership, and operations. Proven ability to build rapport, educate clients, identify needs, and guide customers through decision-making processes. Strong background in consultative sales, team leadership, and customer retention.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Sales & Client Outreach
Insurance
- Conducted outbound calls to explain policy options and address client inquiries
- Guided prospective clients through insurance application process for efficient completion
- Collected applicant information to effectively qualify prospects for suitable coverage
- Developed consultative sales and relationship-building skills
Driver / Foreman / Supervisor
Gentle Giant Moving
San Bruno, CA
06.2025 - Current
- Led and coordinated crews of 2-5 team members to ensure timely and efficient relocations.
- Managed logistics and workflow to streamline operations and reduce delays.
- Safely operate company vehicles and ensure proper handling and transport of customer belongings.
- Provided high-quality customer service and addressed issues on-site to enhance client satisfaction.
Specialty Sales / Tech
Target
San Bruno, CA
11.2024 - 05.2025
- Recommended consumer electronics solutions, enhancing sales and boosting customer confidence.
- Supported setup, troubleshooting, and product education to improve customer experience.
- Managed inventory and collaborated with team to achieve performance targets.
Driver / Supervisor / Foreman
Camelback Moving, Inc.
Phoenix, AZ
01.2020 - 09.2024
- Supervised crews of 2-5 employees to ensure timely and efficient job execution.
- Managed logistics and customer relationships, maintaining high accuracy in documentation.
- Improved quote accuracy by 15% and maintained 97% damage-free rate.
Driver / Crew Lead / Supervisor
Dose Moving & Storage
Phoenix, AZ
08.2017 - 01.2020
- Led daily operations, achieving 15% increase in efficiency.
- Maintained 98% damage-free performance and strong customer satisfaction.
- Streamlined processes to enhance workflow and minimize delays.
Sales Representative
Verizon Wireless
Phoenix, AZ
03.2015 - 08.2015
- Drove sales through consultative selling and effective customer engagement, leading to increased client retention.
- Engaged customers to understand their needs and recommend suitable wireless solutions.
- Maintained high accuracy in transactions, contributing to improved customer satisfaction.
- Assisted in training new sales staff on product knowledge and customer service techniques.
- Managed inventory levels and ensured timely restocking of popular devices and accessories.
Sales Representative
T-Mobile
Phoenix, AZ
06.2014 - 02.2015
- Drove sales by engaging customers and showcasing product benefits.
- Engaged customers to identify needs and recommend appropriate wireless solutions.
- Demonstrated product features and benefits to enhance customer understanding.
- Processed transactions efficiently using Verizon's point-of-sale system.
- Delivered troubleshooting support while ensuring accurate inventory management.
Education
High School Diploma -
Paradise Valley High School
Phoenix, AZ05-2014
Some College (No Degree) - Business Administration
City College of San Francisco
San Francisco, CA05-2026
Skills
- Logistics coordination
- Route optimization
- Inventory management
- Customer service
- Client management
- CRM software proficiency
- Microsoft Office
- Time management
- Organizational management
- Leadership qualities
- Team supervision
- Effective communication
- Adaptability and flexibility
- Rapid learning
- Product management
Websites
Certification
- California Life & Health Insurance License (Active) – California Department of Insurance, 2024
- 52-hr CA Life & Health Agent Pre-Licensing Course - Upward Bound Training Solutions (2024)
Timeline
Driver / Foreman / Supervisor
Gentle Giant Moving
06.2025 - Current
Specialty Sales / Tech
Target
11.2024 - 05.2025
Driver / Supervisor / Foreman
Camelback Moving, Inc.
01.2020 - 09.2024
Driver / Crew Lead / Supervisor
Dose Moving & Storage
08.2017 - 01.2020
Sales Representative
Verizon Wireless
03.2015 - 08.2015
Sales Representative
T-Mobile
06.2014 - 02.2015
Sales & Client Outreach
Insurance
High School Diploma -
Paradise Valley High School
Some College (No Degree) - Business Administration
City College of San Francisco