Devon Andre
Dillon,CO
Summary
Dedicated Reverse Logistics Expert at Target with a proven track record in inventory oversight and vendor relationships. Proficient in operating power equipment and exhibiting superior organizational skills to improve operational effectiveness. Passionate about delivering outstanding customer service and ensuring compliance, contributing to a seamless supply chain experience.
Overview
6
6
years of professional experience
Work History
Auto Detailer
Caliber Collision
Silverthorne, CO
03.2025 - Current
- Thoroughly clean all vehicles prior to final delivery to the customer.
- Transport customers and vehicles to and from the repair center.
- Maintain and organize all service tools and equipment in the detail department.
Reverse Logistics Expert
Target
Silverthorne, CO
03.2025 - Current
- Manage sweep trailers by loading returned items, hangers, damaged goods, and recyclables for return to the Distribution Center, ensuring safe, secure, and space-efficient loading across multiple trailers.
- Receive deliveries and process inbound store transfers using the designated system, ensuring inventory accuracy and proper handling of Direct to Store Deliveries (DSD) and Advance DSD (ADSD) according to established procedures.
- Process vendor credits and damaged/defective items accurately and promptly to reduce shortages and compliance risks.
- Operate power equipment to safely move merchandise and store fixtures within the backroom.
Contact Center Super Agent
Nebraska Furniture Mart
Omaha, NE
10.2020 - 03.2025
- Responded to diverse inquiries and concerns from Furniture, Appliances, and Electronics customers to enhance customer satisfaction.
- Collaborated with vendor representatives to identify solutions for customer issues, ensuring timely resolutions and enhanced service delivery.
- Analyzed merchandise status systems and collaborated with business partners for updates, providing customers with accurate information and options.
- Trained and mentored new hires in the Customer Service department, enhancing team knowledge and performance.
Education
Some College (No Degree) - Advertisement and Public Relations, General courses completed
University of Nebraska-Kearney
Kearney, NESkills
- Logistics management
- Inventory oversight
- Warehouse operations
- Vendor relations
- Attention to detail
- Customer service
Timeline
Auto Detailer
Caliber Collision
03.2025 - Current
Reverse Logistics Expert
Target
03.2025 - Current
Contact Center Super Agent
Nebraska Furniture Mart
10.2020 - 03.2025
Some College (No Degree) - Advertisement and Public Relations, General courses completed
University of Nebraska-Kearney