DEVON ANTHONY BROWN

Certified IT professional with many years' experience in Higher Education and Data Center space. Seasoned network engineer managing large networking and virtual infrastructures, maintaining and managing day to day operations for end users and equipment inventory Strong interpersonal and organizational skills Hands on experience with complex troubleshooting daily Adaptable and able to meet project objectives Works well with diversity on a large scale Trustworthy with data-sensitive information.

Flexible Network Engineer with exceptional insight when troubleshooting routers, switches and firewalls. A motivated employee with expertise supporting the choice and purchase of hardware and software components.

Highly skilled in designing, implementing, and managing complex computer networks tailored to meet organizational needs. Demonstrated ability to troubleshoot critical network issues, ensuring minimal downtime and optimal performance. Strong in collaborating with cross-functional teams to deliver projects on time and under budget, significantly improving operational efficiency. Applied innovative approaches to enhance system security and resilience against cyber threats, safeguarding company data and infrastructure.

Resourceful network engineer with several years of on-site network management and support services experience. Develops and implements initiatives to foster corporate objectives. Proven history of providing supplemental and total management support for it systems. Successful establishing and maintaining networks and servers with strong aptitude for identifying solutions to solve client challenges.

• Highly skilled and dependable Network Engineer for a rather large high-density data center company.
• Meet the demands of Higher Ed environments consistently throughout my years as an IT professional.
• Respected NOC Engineer for Cisco Gold Partner MSP. Clients include: Tishman Speyer, Related Properties, Catholic Health Services, Contour Global, Mercedes of Brooklyn, CARCO Group, NYIT, NHL, Premier (Yankees), Town of Riverhead.
• ScienceLogic certified professional trained to monitor and respond to thousands of devices efficiently and effectively.
• Dedicated skillset providing on-demand high-level enterprise support globally. Responding to customers throughout North and South America, Africa, Europe and Asia.
• Maintain day to day tasks and meeting SLA's with moves, adds and changes on behalf of clients' requests or those needing configuration assistance.
• Manage Disaster Recovery with daily and weekly backups of Data Centers, UC environment and all Cisco networking devices.
• End user support. Configure Email, locked accounts, create new, and disable users in Active Directory. Add and remote phones, extensions and voicemail profiles.
• Maintain a great relationship with all employees, executives and clients to ensure they're delighted with my prompt service.