Devon Bentley-Jackson
Summary
Motivated professional focused on streamlining service procedures and maximizing team productivity. Consistent in satisfying customers, building loyalty and driving retention processes. Demonstrates superb judgment in balancing customer, employee, and company objectives.
Overview
4
4
years of professional experience
2011
2011
years of post-secondary education
Work History
Stage Technician
Local 31
Kansas City
03.2022 - Current
- Operated and maintained stage equipment, ensuring smooth production flow and optimal performance during events.
- Collaborated with production teams to set up and dismantle stage setups, enhancing operational efficiency and safety.
- Conducted regular inspections of stage equipment, identifying issues and executing timely repairs to minimize downtime.
- Welcomed and assisted customers, enhancing their experience and ensuring a positive first impression upon entry.
- Provided information about products and services, facilitating customer understanding and informed purchasing decisions.
- Monitored the lobby area for cleanliness and organization, contributing to a welcoming and tidy environment.
- Ensured that all areas of the store were clean, tidy, and presentable at all times.
- Provided helpful advice regarding products to customers.
Education
Hope Academy High School
Kansas City, MissouriSkills
- Stage equipment operation
- Production flow management
- Stage setup coordination
- Equipment maintenance
- Customer assistance
- Problem resolution
- Client communication
- Equipment inspection
- Customer engagement
- Technical troubleshooting
- Automation systems
- Load-out coordination
- Stage communication
- Lobby organization
- Inventory management
- Time management
- Problem-solving
Accomplishments
- My beautiful family
Affiliations
- Streaming
- Singing
- Puzzles
- Playing with my son or dogs
References
References available upon request.
Timeline
Stage Technician
Local 31
03.2022 - Current
Hope Academy High School