Devon Broder
Council Bluffs
Summary
Results-oriented professional with 10+ years of experience in material planning, supply chain management, and customer service. Proven ability to optimize inventory levels, ensure on-time deliveries, and resolve customer issues proactively. Adept at collaborating with cross-functional teams to streamline operations and exceed company goals.
Overview
7
7
years of professional experience
Work History
Server
Pizza King
Council Bluffs
10.2025 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Managed food orders and ensured timely delivery to customers.
- Collaborated with kitchen staff to maintain efficient workflow during peak hours.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new servers on menu items and service standards.
- Handled cash transactions and processed payments accurately.
- Resolved customer complaints promptly to enhance dining experience.
- Upsold menu items to increase customer satisfaction and restaurant sales.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
Associate Analyst
GXO Logistics
Omaha
08.2021 - 01.2025
- Analyzed complex data sets to identify patterns and relationships in the data.
- Provided support in the implementation of new processes and procedures across departments.
- Performed ad-hoc analysis as requested by senior leadership team members.
- Participated in cross-functional teams to provide input on operational issues.
- Produced comprehensive documentation of all work performed throughout the year.
- Developed and implemented material planning strategies to maintain optimal inventory levels.
- Monitored stock levels of raw materials and worked with vendors to ensure timely delivery of goods.
- Investigated discrepancies between actual inventories and records in system database.
- Forecasted future demand based on historical data analysis.
- Collaborated with other departments regarding material availability and usage.
- Coordinated with logistics team for efficient transportation of finished goods from warehouses.
- Resolved issues related to supply chain disruptions or delays in order fulfillment processes.
- Analyzed material requirements and scheduled production activities accordingly.
Material Handler Lead
GXO Logistics
Omaha
06.2020 - 08.2021
- Operated equipment with focus on safety and efficiency.
- Observed inventory allocation to maintain material needs and production deadlines.
- Sorted material for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
- Transported material to correct locations and documented inventory changes.
- Attached documents, such as PO receipts, packing slips and bill of lading to outbound shipments.
- Packed merchandise into boxes and containers to ensure safe shipment.
- Reported to Supervisor, providing updates on anticipated task completion times to maintain timeline accountability.
- Braced, padded and supported shipments to prevent shifting and damage.
- Demonstrated knowledge of industry best practices and company protocols to maintain workplace safety and efficiency.
- Coordinated incoming and outgoing shipments and placement of materials to meet scheduling requirements.
- Protected company inventory by maintaining and organizing storage areas.
- Palletized boxes to streamline movement and shipment.
- Alerted purchasing team of shortages or damaged goods identified when unloading trucks.
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- Loaded completed orders on pallets according to delivery numbers.
Material Handler
GXO Logistics
Council Bluffs
04.2019 - 06.2020
- Demonstrated knowledge of industry best practices and company protocols.
- Communicated with teammates and supervisors about potential hazards and other issues to resolve together.
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- Operated equipment with focus on safety and efficiency.
- Ensured accountability for property under command.
- Responded to job-related inquiries from supervisor quickly and professionally and provided updates on anticipated task completion times.
- Monitored production deadlines and inventory allocation.
- Braced, padded and supported shipments to prevent shifting and damage.
- Operated pallet jacks to move, pick or put away products.
- Palletized boxes for easy movement and shipment.
Assistant Manager
Buckys
Omaha
5 2016 - 04.2019
- Recruited, interviewed and hired individuals who would bring passion and dedication to the company's available positions.
- Reviewed and checked weekly and monthly store invoices and reported to store manager.
- Encouraged sales associates to cross-sell additional products and services to purchasing customers.
- Efficiently addressed customer issues to ensure quick and successful resolution.
- Oversaw daily operations of store, including inventory and supply restock, cash-handling and assisting customers.
- Processed credit and debit card payments and returned proper change for cash purchases.
- Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
- Demonstrated that customers come first by serving them with a sense of urgency.
- Built and maintained effective relationships with peers and upper management.
- Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
- Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
- Performed assigned projects and completed checklists in an efficient and accurate manner.
Legislative Aide
State of Iowa
Des Moines
01.2014 - 4 2016
- Attended various committee meetings and hearings.
- Helped plan, coordinate and schedule the introduction of legislation in the house.
- Tracked legislation and other developments in assigned issue areas and briefed members.
- Sheduled meetings for legislators and constituents.
Education
High School Diploma -
Underwood High School
2014
Electronic Engineering Technology
Iowa Western Community College
Council Bluffs, IA05.2023
Skills
- First aid/CPR Certified
- Quick learner
- Results-oriented
- Excellent communication
- Determined
- Personable
- Leader
- Customer Service
Timeline
Server
Pizza King
10.2025 - Current
Associate Analyst
GXO Logistics
08.2021 - 01.2025
Material Handler Lead
GXO Logistics
06.2020 - 08.2021
Material Handler
GXO Logistics
04.2019 - 06.2020
Legislative Aide
State of Iowa
01.2014 - 4 2016
Assistant Manager
Buckys
5 2016 - 04.2019
High School Diploma -
Underwood High School
Electronic Engineering Technology
Iowa Western Community College