Devon Cardenas
Fort Worth,TX
Summary
Hi I'm Devon Cardenas and am looking for a new job, a new team to join. Im intrigued with all of the jobs i have sent my resume too and i do hope you guys are as well i am a highly-motivated employee with a desire to take on new challenges. I have a strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. i love learning new ideas and look forward into growing more. thank you for taking your time i do hope to hear back.
Overview
10
10
years of professional experience
Work History
Content Creator
Entrepreneurship
Fort Worth, TX
06.2021 - Current
- Created great visuals to accompany written content.
- Edited videos using Adobe Premiere Pro and After Effects software.
- Utilized editing and photography tools to enhance storytelling.
- Proposed creative ideas to engage followers with different content types and formats.
- Utilized well-developed social listening skills to craft valuable original content.
- Gathered information from staff to produce relevant content based on current activities and organization updates.
BLB Unique
Executive Assistant
Fort Worth, TX
04.2020 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Collaborated with others to discuss new opportunities.
- Recognized by management for providing exceptional customer service.
Waitress
Chicas Bonitas
Arlington, TX
02.2017 - 11.2019
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Communicated daily specials to customers.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Performed basic math calculations when computing bills for customers' meals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Restaurant
Chili's Restaurant
Arlington, TX
06.2014 - 04.2016
- Greeted customers and escorted them to their tables.
- Managed reservations, waitlists, and special requests for large parties.
- Monitored dining room activity to ensure all guests were receiving great service.
- Informed kitchen staff of any special orders or dietary restrictions.
- Upsold appetizers, drinks, desserts. when appropriate.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Developed relationships with customers to increase opportunities for repeat business.
- Built positive relationships with other front-of-house and kitchen staff.
Education
High School Diploma -
Martin High School
Arlington, TX06-2013
Skills
- Influencer Collaboration
- Social Media Marketing
- Photography
- Video Editing
- Audience Engagement
- Digital Marketing
- Content Strategy
- Customer Service
- Front of House Organization
- Product and Service Understanding
- Relationship Building
- Calendar Management
- Operations Support
- Computer Skills
- Time Management
- Schedule Coordination
Timeline
Content Creator
Entrepreneurship
06.2021 - Current
BLB Unique
Executive Assistant
04.2020 - Current
Waitress
Chicas Bonitas
02.2017 - 11.2019
Restaurant
Chili's Restaurant
06.2014 - 04.2016
High School Diploma -
Martin High School