Summary
Overview
Work History
Education
Skills
Timeline
Generic

Devon Dekker

Oregon City,OR

Summary

Hardworking and detail-oriented professional with four years of experience in developmental disabilities and social services. Proven track record in implementing data systems, managing compliance audits, and enhancing public benefits enrollment. Skilled in training and onboarding staff to ensure high-quality care. Committed to improving program performance and fostering community engagement through effective leadership and strategic initiatives.

Overview

9
9
years of professional experience

Work History

Operation Specialist

Leaps and Bounds LLC
Oregon City, OR
01.2025 - Current
  • Implemented entire new data systems and work flow systems effectively
  • Managed multiple projects with varying degrees of complexity and ensured completion
  • Completed full system audits to identify opportunities and created action plans to improve performance
  • Ensured compliance with constantly changing regulations
  • Update, maintained, and completely overhauled entire Therap system to ensure was of access with eXPRS billing.

Area Director

Leaps and Bounds LLC
Oregon City, OR
09.2024 - 12.2024
  • In charge of training, recruiting, and onboarding DSPs.
  • Worked to pair individuals with a care team with consistent follow up and communication.
  • Ensured care provided from employees was of highest quality with regular audits and compliance training.

CMS Specialist

Columbia Medical Clinic
Portland, OR
12.2023 - 04.2024
  • Became proficient in analyzing CMS metrics to optimize operational efficiency and ensure regulatory compliance.
  • Provided analysis by interpreting data trends to identify areas for improvement, and opportunities for optimization.
  • Gained experience in implementing strategies to enhance patient satisfaction and streamline administrative processes.
  • Provided expertise in maximizing reimbursement rates through accurate data analysis and reporting.
  • Worked as a communicator and collaborator, facilitating cross-functional teamwork to achieve organizational goals.
  • Was consistently dedicated to driving continuous improvement initiatives and fostering a culture of excellence within the clinic

Public Benefits Specialist

Washington State Department of Social and Health Services
Kelso, WA
10.2022 - 11.2023
  • Develop and implement strategies to enhance public benefits enrollment, ensuring maximum eligibility and utilization by eligible individuals
  • Develop and maintain a comprehensive knowledge of federal and state regulations related to public benefit programs to ensure accurate and up-to-date information is provided to clients and agencies.
  • Conduct regular trainings for social service staff and community partners to increase awareness and understanding of public benefits programs
  • Stay updated on changes in federal and state regulations regarding public benefit programs and communicate those changes to clients and agencies.

Wafer Fab Operator

Analog Devices
Camas, WA
06.2021 - 07.2023
  • Operated semiconductor manufacturing equipment in cleanroom environment.
  • Monitored process parameters to ensure product quality and consistency.
  • Conducted regular equipment maintenance to minimize downtime and optimize performance.
  • Documented process changes and maintained accurate production logs for compliance.
  • Trained new operators on safety protocols and operational procedures.

Policy Research Fellow

Seaside Sustainability
01.2023 - 07.2023
  • Conduct quantitative and qualitative analysis of policy issues related to sustainable development and climate change.
  • Research and stay up-to-date on current policies and regulations related to sustainable development and climate change.
  • Collaborate with other researchers and experts in the field to contribute to the development of innovative policy solutions for sustainable development and climate change.
  • Create and maintain a policy research blog to share insights and analysis on sustainable development and climate change with a wider audience.

Policy Research Intern

Hans Riemer for County Executive
01.2022 - 06.2022
  • Conduct in-depth analysis and research on specific environmental and transportation issues in the Montgomery County area, providing valuable insights and recommendations to inform policy decisions.
  • Conducting surveys and collecting data on public opinion regarding environmental policy and transportation issues in the Montgomery county area.
  • Assist in the development and implementation of innovative strategies to engage and mobilize voters, with a focus on young and first-time voters in the Montgomery County area.
  • Assist in the development and implementation of strategic communication plans to promote campaign initiatives and engage with the community.
  • Compile and analyze demographic data to identify key voter demographics in the Montgomery County area, informing targeted outreach efforts and campaign messaging.

Student Manager

Washington State University
Pullman, WA
08.2016 - 01.2019
  • Coordinate and oversee special events and promotions.
  • Train and mentor new employees to ensure they understand and adhere to university policies and procedures.
  • Serve food, and regularly clean the dining hall to meet and exceed university expectations.
  • Provide outstanding customer service, and take administrative disciplinary action against team members after violations of policies.

Education

Master of Business Administration - Business Administration

Western Governors University
Remote
03.2024

Bachelor of Arts - BA - Political Science and Government

Washington State University
Pullman, WA
05.2022

Skills

  • Organizational skills
  • Agile
  • Customer service
  • Training and development
  • Community engagement
  • System development
  • Program evaluation
  • Business analysis

Timeline

Operation Specialist

Leaps and Bounds LLC
01.2025 - Current

Area Director

Leaps and Bounds LLC
09.2024 - 12.2024

CMS Specialist

Columbia Medical Clinic
12.2023 - 04.2024

Policy Research Fellow

Seaside Sustainability
01.2023 - 07.2023

Public Benefits Specialist

Washington State Department of Social and Health Services
10.2022 - 11.2023

Policy Research Intern

Hans Riemer for County Executive
01.2022 - 06.2022

Wafer Fab Operator

Analog Devices
06.2021 - 07.2023

Student Manager

Washington State University
08.2016 - 01.2019

Master of Business Administration - Business Administration

Western Governors University

Bachelor of Arts - BA - Political Science and Government

Washington State University