Devon Douglas
Columbus,OH
Summary
Flexible individual with solid background in logistics and supply chain management. Proficient in using warehouse management software with keen eye for accurate inventory. Strong problem-solving and communication skills, always striving to meet deadlines.
Overview
12
12
years of professional experience
Work History
Assembly Technician
FCX Performance
08.2022 - 12.2023
- Monitored inventory, keeping necessary supplies on hand.
- Participated in projects requiring assembly of large and small components.
- Enhanced assembly efficiency by streamlining workstations and optimizing workflows.
- Documented all in-process and out-of-process assembly activities.
- Reviewed production processes and identified potential quality issues.
- Monitored product standards and quality-control programs.
Forklift Operator
Tech Data
03.2022 - 08.2022
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing risk of accidents or injuries.
- Streamlined order processing by accurately updating inventory management software after each task completion.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Completed cycle counts and monthly inventory.
- Proposed corrective actions to address recurring quality issues.
- Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders, and engineering specifications to meet contract compliance regulations.
Warehouse Associate
Superior Beverage Group
07.2018 - 03.2020
- Follow safety and quality procedures while maintain loading pace
- Operate forklift and pallet jack to complete orders.
- Improved warehouse efficiency by streamlining inbound and outbound processes.
- Enhanced inventory accuracy through meticulous record-keeping and regular audits.
- Aided in training of new warehouse personnel, sharing best practices and providing guidance when needed.
- Supported continuous improvement initiatives by participating in process reviews, identifying areas for optimization, and implementing recommended changes.
Picker/ Forklift Operator
Union Supply Group
06.2016 - 11.2017
- Assist in loading trucks for shipment
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Locate and stack pallets according to RF Scanner
- Ability to load and pick 10+ units per hour
- Quality check orders and shipments for company standards
- Skilled in inventory control and replenishment
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Supported other warehouse functions such as receiving, stocking, and shipping when needed, demonstrating versatility within the team.
Customer Service Specialist
Garden City Group
05.2014 - 06.2016
- Ensured timely follow-up on pending cases, reducing the number of unresolved issues significantly over time.
- Cross trained in 4 different lines of service
- Lead special projects.
- Actively participated in team meetings and professional development workshops, continuously seeking opportunities to enhance skills and provide exceptional customer service.
- Trained new personnel regarding company operations, policies and services.
- Data Entry
Sales & Service Specialist
Teleperformance
01.2012 - 04.2014
- Handled customer service concerns and sales request in fast-paced inbound call center environment
- Cross sold products based on customer needs as well as processed returns on incorrect orders
- Met and exceeded sales goals and audit scores
- Assisted with training new hires as well as participated in customer service round tables.
- Navigated multiple computer systems expertly to handle customers' sales and service needs.
Fulfillment Center Warehouse Associate
FedEx
02.2012 - 04.2013
- Load trucks in timely manner for shipments
- Ability to read bar codes using scanners
- Troubleshoot
- Knowledgeable in operating forklift and pallet driver up to 35ft
- Use quality assurance skills to make sure products meet requirements.
Education
HVAC Certification Program -
Fortis College
Columbus, OHHigh School diploma -
Eastmoor Academy
Columbus01.2011
Skills
- Auditing data
- Picking and Packing
- Time management
- Inventory Control
- Quality control
- Shipping and receiving
- Equipment Maintenance
- Problem Solving
Timeline
Assembly Technician
FCX Performance
08.2022 - 12.2023
Forklift Operator
Tech Data
03.2022 - 08.2022
Warehouse Associate
Superior Beverage Group
07.2018 - 03.2020
Picker/ Forklift Operator
Union Supply Group
06.2016 - 11.2017
Customer Service Specialist
Garden City Group
05.2014 - 06.2016
Fulfillment Center Warehouse Associate
FedEx
02.2012 - 04.2013
Sales & Service Specialist
Teleperformance
01.2012 - 04.2014
HVAC Certification Program -
Fortis College
High School diploma -
Eastmoor Academy
Similar Profiles
JAMES SMITH IIIJAMES SMITH III
Shipping and Receiving (Warehouse Lead) at FCX Pierce pumpShipping and Receiving (Warehouse Lead) at FCX Pierce pump
Tiffany MillissTiffany Milliss
Client Relationship Manager at FCX- Finclear (formerly Pershing BNY Mellon)Client Relationship Manager at FCX- Finclear (formerly Pershing BNY Mellon)
Zachary ShanerZachary Shaner
PERFORMANCE COACH at ETS PERFORMANCEPERFORMANCE COACH at ETS PERFORMANCE
Thomas WaglerThomas Wagler
Senior Quality Engineer at Abbott - NutritionSenior Quality Engineer at Abbott - Nutrition
Hunter KelloggHunter Kellogg
Lab Technician at Wexner Medical Center, The Ohio State UniversityLab Technician at Wexner Medical Center, The Ohio State University