Devon E. Gude CCA (upon passing Exam)
Summary
Orthodontic professional prepared for impactful results. Skilled in dental procedures, patient care, and orthodontic appliance management. Strong focus on team collaboration, adaptability, and achieving patient satisfaction. Reliable and flexible with changing needs, ensuring seamless workflow and positive outcomes.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Orthodontic Dental Assistant
University @ Buffalo
09.2019 - Current
- Help in assisting residents in the orthodontic program weather it be with patients, ordering of supplies for research, attain purchase orders so as to place orders stocking, taking of inventory including (expired product), record keeping of vendor invoices, taking and making calls regarding product
- Help along with Administrative duties, greet and check in patients, answer phones, transfer patients
Ivoclar Vivadent, Inc.
08.2015 - 09.2019
- Educate clients in the use of product related systems, Provide customer needs determination and assist customers with their orders, Answer customer request on products and services including specifications, usage, availability and service requirements, Identify, correct or advise clients with product usage and offer technical resolution via email and phone, Maintain working knowledge of all relevant ERP producers, Execute and Maintain CRM interactions, Process requests for Material Authorization (RMA) and provide RMA status, Provide support to Territory Salles Managers by responding to product and/or literature requests, Demonstrate proficient knowledge of commonly used concepts, practices and procedures that are common to a customer centric organization
Head Dental Assistant
Dr. Bob's Dental Care
08.2006 - 08.2015
- Responsible for Conducting Interviews, Train/Instruct Schedule continuing Ed Courses, Compliant with all Osha Standards, Quarterly Reviews, Assist in Four Handed General Dentistry, Placement of Implants, Oral surgery, Sedation Dentistry, Ortho, Patent care, Sterilization upkeep of Instruments, Ordering, Returns, assist administrative staff with checkout's/check-in's, Insurance, Purchasing, Filing, Office Duties…
Bruce Hoffman DDS.
02.2005 - 06.2006
- Assisted in Four Handed General Dentistry, Periodontal Procedures, Scheduling, Filing, Insurance, and Collections…
Intern
Donna Orlando Martin, DDS
03.2004 - 10.2004
- Four Handed Dentistry…
Education
Medical Billing & Coding Diploma , 2025 - Medical Billing And Coding
Bryant And Stratton College
Getzville, NY08-2025
Certificate -
University @ Buffalo
05.2004
Diploma -
McKinley High School
09.1997
Skills
- Excellent Customer Service
- Microsoft Outlook
- ICD-10 proficiency
- Microsoft Excel
- HIPAA compliance
- Microsoft Access
- Professionalism and ethics
- Eagle Soft
- Continuous learning attitude
- Lotus
- Dentrix
- Axium
- CPR Certified
- Four Handed Dentistry
- Patient Care
- Maintaining Records
- Laboratory Procedures
- Universal Precautions
Accomplishments
My education accomplishments...
ICD Diagnostic Coding
Electronic Health Records
ICD Procedural Coding
CPT & HCPCS II Coding
Healthcare Terminology
Intro to Medical Office Support & Services
Anatomy & Physiology
Certification
- Preparation Allied Health Program, 05/04
- Dental Assisting Accredited Program, 05/04
Timeline
Orthodontic Dental Assistant
University @ Buffalo
09.2019 - Current
Ivoclar Vivadent, Inc.
08.2015 - 09.2019
Head Dental Assistant
Dr. Bob's Dental Care
08.2006 - 08.2015
Bruce Hoffman DDS.
02.2005 - 06.2006
Intern
Donna Orlando Martin, DDS
03.2004 - 10.2004
Diploma -
McKinley High School
Medical Billing & Coding Diploma , 2025 - Medical Billing And Coding
Bryant And Stratton College
Certificate -
University @ Buffalo
Similar Profiles
Najat SghyarNajat Sghyar
Graduate Assistant at University At Buffalo, The State University Of New YorkGraduate Assistant at University At Buffalo, The State University Of New York
Malinda KeidelMalinda Keidel
Project Coordinator at University at Buffalo, The State University of New YorkProject Coordinator at University at Buffalo, The State University of New York
Fathy AttiaFathy Attia
Research Assistant/Ph.D. Candidate at University At Buffalo, The State University Of New YorkResearch Assistant/Ph.D. Candidate at University At Buffalo, The State University Of New York
Tiffani ThompsonTiffani Thompson
Orthodontic Dental Assistant at Smiles Of AustinOrthodontic Dental Assistant at Smiles Of Austin
KAREN V. GOLLAKAREN V. GOLLA
Orthodontic Dental Assistant at Smilesquad Kids DentalOrthodontic Dental Assistant at Smilesquad Kids Dental