Devon Foose
Santa Fe,NM
Summary
Detail-oriented team player with strong organizational skills that provides a strong solution base with a wide variety of professional experiences. Fantastic critical thinker with great memory and efficiently organize vast amounts of data. A self-motivated reliable worker who demonstrates a strong work ethic eager to expand knowledge. A high tolerance when it comes to patience. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Compliance Specialist
Santa Fe Properties
04.2022 - Current
- Enhanced company compliance by developing and implementing comprehensive policies and procedures.
- Streamlined regulatory processes for improved efficiency and reduced errors, leading to better overall compliance.
- Conducted thorough risk assessments to identify potential areas of non-compliance and recommended corrective actions.
- Maintained strong relationships with regulators, promoting open communication and fostering a culture of transparency.
- Stayed current on industry regulations by attending seminars, workshops, and other professional development opportunities.
- Served as a point of contact for employees seeking guidance on compliance matters, instilling confidence in the organization''s commitment to regulatory adherence.
- Monitored closing disclosures to verify documents contained required signatures.
- Identified deficiencies, discrepancies, misinformation and compliance issues with documentation in order to determine ineligibility or acceptance status and return non-compliant packages to teams for resolution.
Financial Customer Service Representative
Fidelity Investments
01.2022 - 03.2022
- Fidelity's Financial Customer Associates are the primary point of contact for customer queries regarding Defined Contribution retirement plans
- Take personal responsibility for identifying customer needs, responding in a timely manner with tremendous accuracy while providing a high value experience
- In a fast paced, inclusive culture, demonstrated unwavering dedication towards helping others become educated on options to improve their financial security
- This is exceptionally fulfilling work when you are instilling customers with confidence to make financial decisions which will lead to achieving their fiscal dreams.
Youth Care Specialist
State Of New Mexico
03.2021 - 01.2022
- Provides care, custody and treatment in a juvenile correctional rehabilitation facility
- Responsible to supervise youth in all activities and maintain control of detained youth by giving directives, counseling and/or utilizing the appropriate level of verbal or physical de-escalation
- Able to write reports and prepare required records regarding incidents, youth movement and noteworthy information
- Ensure the proper documentation of all violations of facility operating procedures, rules, and regulations, and state and federal statutes
- Required to work in high stressful situations
- Able to assists with medications, required to cook food for clients, and provide cleaning materials
- Have good work ethics, able to build proper relationships and take initiatives
- File proper paperwork in correct placement
- Answer the telephone and assists with appointments and/or questions received
- Use time management to safely transport clients to scheduled activities and appointments.
Office Assistant - Mail Room Clerk
City Of Pasadena
06.2017 - 03.2021
- Performs a variety of administrative duties and provides technical support for the Purchasing department
- Assists Purchasing staff by performing paraprofessional support functions, which requires exercising judgement in the selection, consideration, and application of rules and regulations on procurement matters
- Providing receptionist services by answering and routing calls to appropriate areas
- Sort incoming mail for distribution, processes postage, and dispatches outgoing mail/records both for City departments and USPS mail
- Completing data entry and filing of data records
- Reproduces copies of print job submitted by City departments, which may include binding, laminating, or booklet making
- Assisting staff, customers and visitors with orders and correct destination of paperwork/departments
- Restock machines to make sure they're ready to run properly
- Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
Special Needs Bus Monitor
Pearland ISD
08.2014 - 06.2017
- Bus Monitors are responsible for supervising children in the school bus
- Essential work duties of a bus monitor are collaborating with the bus driver, monitoring the behavior of children, taking disciplinary action when needed, assisting children with disabilities, and making sure all passengers are properly restrained while riding the bus
- Assist handicapped children on and off the bus and escort children across street upon return home; lift children as required; assure responsible adult meets students leaving the bus
- In some cases, prevent altercations between students and damage to the bus
- Have the ability to stay calm during an emergency
- Prepare incident reports, keep records, and making sure all student information is kept current
- Remain in compliance with local, state and federal laws as it pertains to the confidentiality and safety of each student
- Attend to the needs of students and inform school personnel of unusual behavior or health problems
- Complete all prerequisite training necessary for the safe transportation of students
- Resolve routine communication problems with parents, students and school officials
- Make sure all students are comfortable, communicate with them, and know how to de-escalate a situation.
Education
No Degree -
San Jacinto College District
Pasadena, TXPearland High School
Pearland, TX2013
Skills
- Identifying and solving problems
- Writing reports and filing
- Deal with situations involving several concrete variables in standardized situations
- Strong ability to multi-task
- Dealing with highly stressful situations
- Teamwork abilities
- De-escalate high emotional situations
- Keeping records and writing detailed reports
- Strong decision making
- Meticulous attention to detail
- Ability to deal with public diplomatically
- Work performed both indoors and outdoors in all kinds of weather for long periods of time
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Compliance Specialist
Santa Fe Properties
04.2022 - Current
Financial Customer Service Representative
Fidelity Investments
01.2022 - 03.2022
Youth Care Specialist
State Of New Mexico
03.2021 - 01.2022
Office Assistant - Mail Room Clerk
City Of Pasadena
06.2017 - 03.2021
Special Needs Bus Monitor
Pearland ISD
08.2014 - 06.2017
No Degree -
San Jacinto College District
Pearland High School