Devon Gier
Levittown,PA
Summary
Determined and collaborative central sterile technician skilled in various healthcare settings. Always eager to expand my knowledge and improve patient outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Access Specialist
Capital Health Hopewell
02.2022 - 05.2024
- Collaborated with clinical staff to ensure seamless coordination of care for patients.
- Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
- Explained policies, procedures and services to patients.
- Interviewed patients upon entrance to hospital, gathered appropriate information and entered data into electronic system.
- Streamlined front-desk operations for improved patient flow and reduced wait times.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Performed patient pre-admission, admission, transfer and discharge activities.
- Reduced billing errors by verifying demographic information and updating records as needed.
- Followed document protocols to safeguard confidentiality of patient records.
- Verified insurance coverage and obtained necessary authorizations to ensure timely billing and reimbursement.
Certified Medical Assistant
Jefferson Health
12.2020 - 02.2022
- Educated patients about medications, procedures and physician's orders.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Coordinated and executed medical waste disposal according to governmental and organizational standards.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
Part Time Manager
Claire’s
07.2024 - Current
- Collaborated with cross-functional teams to establish deadlines and ensure timely project completions.
- Increased boutique sales by effectively managing the sales team and implementing innovative marketing strategies.
- Stocked and restocked inventory on sales floor to boost sales and meet company demands.
- Provided exceptional support throughout the sales cycle, from initial contact to post-sales followup.
- Developed expert product knowledge by attending training sessions and keeping up-to-date with company policies and procedures.
Sales supervisor
Gertrude Hawk Chocolates
06.2016 - 02.2022
- Collaborated with internal personnel and clientele to improve store operations and address concerns.
- Processed credit card and counted back change and currency.
- Hired, trained, supervised, and motivated team of retail professionals to provide knowledgeable and fast service to every customer.
- Taught staff how to deal with difficult situations with professionalism.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Checked store merchandise regularly for proper display and replenishment.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
Documentation Coordinator
Miller Medical & Respiratory
06.2014 - 06.2016
- Maintained confidentiality of all patient information.
- Requested billing authorization once sufficient documentation was acquired.
- Scanned and cleaned up documents using Brighttree software.
- Completed documents and work requests according to company standards.
- Maintained accurate records by diligently updating database entries and tracking changes to documents.
Education
Central Sterile Processing
Aseptic Technical Solutions
Philadelphia, PA06.2024
Clinical Medical Assisting
Pennco Tech
Bristol, PA11.2020
Emergency Medical Technology
SafeTec Training Services
Bensalem, PA12.2018
High School Diploma -
Bensalem High School
Bensalem, PA06.2014
Skills
- Trained in cleaning, disinfecting, and sterilizing surgical instrumentation
- Staff training and motivation
- Patient Confidentiality and Data Security
- Risk Management
- Building Rapport and Credibility
- Insurance Authorizations
- Quality Assurance
- Patient Registration
- Insurance Verification
- Medical terminology expertise
- EMR
- Documentation accuracy
- Exceptional communication
- Customer satisfaction
Certification
- Central Sterile Processing Technician
- Certified Clinical Medical Assistant
Timeline
Part Time Manager
Claire’s
07.2024 - Current
Patient Access Specialist
Capital Health Hopewell
02.2022 - 05.2024
Certified Medical Assistant
Jefferson Health
12.2020 - 02.2022
Sales supervisor
Gertrude Hawk Chocolates
06.2016 - 02.2022
Documentation Coordinator
Miller Medical & Respiratory
06.2014 - 06.2016
Central Sterile Processing
Aseptic Technical Solutions
Clinical Medical Assisting
Pennco Tech
Emergency Medical Technology
SafeTec Training Services
High School Diploma -
Bensalem High School
Similar Profiles
April Yeagle BSN,RN, MEDSURG-BCApril Yeagle BSN,RN, MEDSURG-BC
Registered Nurse at Capital Health HopewellRegistered Nurse at Capital Health Hopewell
Dora HarrisDora Harris
Telecommunications Operator at Capital Health Hopewell Medical ServicesTelecommunications Operator at Capital Health Hopewell Medical Services
Brendy FernandezBrendy Fernandez
Critical Care Technician at Capital Health HopewellCritical Care Technician at Capital Health Hopewell
Alleah CodillaAlleah Codilla
Registered Staff Nurse, Medical-Surgical Oncology at Capital Health HopewellRegistered Staff Nurse, Medical-Surgical Oncology at Capital Health Hopewell
Patricia MerzPatricia Merz
Teacher at Bensalem Township School DistrictTeacher at Bensalem Township School District