Devon Glenn
Round Rock,TX
Summary
Detail-oriented professional with extensive experience in security operations and general management. Proven ability to enhance safety compliance and operational efficiency through effective team management and conflict resolution. Strong customer service skills contribute to improved client satisfaction and retention.
Overview
26
26
years of professional experience
3
3
Certifications
Work History
Security Specialist
Texas Department Of Public Safety
Austin, Texas
06.2009 - Current
- Monitored security systems and CCTV to ensure safety compliance, and operational integrity.
- Developed training programs for staff on security procedures and emergency protocols.
- Reviewed security policies regularly to ensure alignment with state regulations and standards.
- Managed team of four security officers
- Coordinated security operations for special events and high-profile visits.
- Certified in CPR and AED equipment.
- Trained in life-saving tactical situations.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
- I am currently part of a special bike patrol unit.
- Assisted law enforcement with facility investigations and critical event responses. Including writing incident reports.
- In charge of background checks and issuing high-level security clearance access.
General Manager
Congress Ave Inc.
Austin, Texas
01.2001 - Current
- Managed operations of nightclubs. Supervised up to forty-plus people at any given time.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Executed payroll functions and managed profit and loss (P&L) statements effectively.
Utilized QuickBooks software to maintain accurate financial records.
Conducted regular audits of payroll data to ensure accuracy and compliance. Implemented efficient workflows for payroll processing. - Conducted training sessions on duties, policies, and procedures for employees.
Educated employees on Point-of-Sale systems to enhance operational efficiency.
Provided customer service training to improve employee-client interactions.. - Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Correctional Officer
Texas Department Of Criminal Justice
Austin, Texas
05.2004 - 06.2008
- Supervised inmate activities to ensure safety and security within the facility.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- I was a part of the tactical unit and gang intelligence team.
- Assisted in building educational programs that aided in keeping the recidivism percentage low.
Security Site Supervisor
Pinkerton Security
Austin, Texas
02.2000 - 08.2002
- Worked at the Omni Hotel Downtown.
- Performed regular inspections of all security equipment to ensure proper functioning.
- Monitored access control systems, CCTV footage, and alarm systems.
- Managed a team of three security officers.
- Oversaw the security of the office towers and the hotel. Including quest relations.
- Coordinated with the fire department for drills and fire panel issues.
Education
High School Diploma -
Round Rock High School
Round Rock, TX05-1999
Some College (No Degree) - Business Management
Austin Community College
Austin, Texas, TXSkills
- Security monitoring
- Budgeting skills
- Financial and bookkeeping
- Management expertise
- Emergency response
- CCTV monitoring
- Access control
- Risk assessment
- Staff training
- Team management
- Conflict resolution
- S2 security systems
- Microsoft Office
Languages
English
Full Professional
Certification
CPR and AED certified. TXDPS 2025
Accomplishments
TXDPS leadership award 2021
References
References available upon request.
Timeline
Security Specialist
Texas Department Of Public Safety
06.2009 - Current
Correctional Officer
Texas Department Of Criminal Justice
05.2004 - 06.2008
General Manager
Congress Ave Inc.
01.2001 - Current
Security Site Supervisor
Pinkerton Security
02.2000 - 08.2002
High School Diploma -
Round Rock High School
Some College (No Degree) - Business Management
Austin Community College