Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Devon Goshorn

Laddonia,MO

Summary

Dynamic Service Technician with a proven track record at Joe Machens Hyundai, excelling in installations and complex repair planning. Adept at diagnosing issues and enhancing customer satisfaction through effective communication. Committed to safety and efficiency, consistently meeting performance targets while ensuring smooth operations and high-quality service delivery.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Service Technician

Joe Machens Hyundai
09.2025 - Current
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.

Service Technician

Sydenstricker-Nobbe Partners
06.2022 - 11.2025
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Inspected equipment to diagnose operational issues.

Logistics Associate

Soft Surroundings
05.2021 - 08.2022
  • Transported materials and carts efficiently throughout the warehouse to support daily operations
  • Assisted with loading, unloading, and staging products for shipment and fulfillment
  • Maintained organized work areas to improve workflow and meet productivity goals
  • Followed safety procedures to ensure a safe and incident-free work environment
  • Consistently met daily performance targets while working in a fast-paced setting

Education

Agricultural Equipment Technology

SNP Career Academy
255 Edinger Rd, Wentzville, MO 63385
05-2024

Skills

  • Time tracking
  • Work order prioritization
  • Expertise in installations
  • Complex repair planning

Certification

  • Hyundai Certified Technician (2025)
  • HVAC Commercial Trade School Diploma – SkillCat (2026)
  • EPA Section 609 Refrigerant Certification (2024)
  • OSHA 10-Hour Construction Safety (2021)
  • Powered Industrial Truck / Forklift Certified (2023)
  • John Deere Technician Program Training

Timeline

Service Technician

Joe Machens Hyundai
09.2025 - Current

Service Technician

Sydenstricker-Nobbe Partners
06.2022 - 11.2025

Logistics Associate

Soft Surroundings
05.2021 - 08.2022

Agricultural Equipment Technology

SNP Career Academy
Devon Goshorn