Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Devon Hayes

Hessmer,USA

Summary

Highly organized and detail-oriented individual skilled in troubleshooting and maintenance of computers and computer systems. Expertly handles hardware and software installations, configurations, and upgrades. Possesses a comprehensive understanding of computer networks, cloud computing, and the latest technology trends. Proven ability to offer technical assistance and support to staff and customers. Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company. Motivated student with excellent communication and interpersonal skills looking to gain valuable experience in a professional setting. Responsible student with good judgment, time management, and a flexible schedule. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. Skilled in operating a variety of tools, machinery, and equipment for both indoor and outdoor projects. Experienced in carrying out general labor duties, including loading and unloading materials, demolition, and site preparation. Possesses a valid driver's license and a strong work ethic. Willing to relocate to: Alexandria - Baton Rouge, LA - Marksville, LA

Offering solid understanding of telecommunications systems and strong willingness to learn and grow within this field. Brings ability to quickly grasp complex technical concepts and applies basic networking and system troubleshooting skills. Ready to use and develop analytical thinking and problem-solving abilities within Telecommunications Specialist role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Telecommunications Specialist

RLCC-Cottonport
Cottonport, LA
09.2024 - 04.2025
  • Telecommunications Specialist
  • Raymond Laborde Correctional Center | September, 2024 – April, 2025
  • Installed and maintained coaxial cameras within the facility and perimeter.
  • Troubleshot and repaired IT and networking issues.
  • Maintained and programmed communication radios for operational use.
  • Performed regular system checks to ensure equipment functionality and compliance with security protocols.
  • Assisted with network configurations and basic IT support for staff.
  • Assisted and assist with state company/ OTS with projects and daily tasks

IT Intern

CLTCC-Alexandria
Alexandria, LA
09.2022 - 03.2024
  • Configured routers, switches, hubs, access points, printers, scanners
  • And other hardware devices.
  • Utilized excellent communication abilities to interact with customers
  • And colleagues in a professional manner.
  • Demonstrated effective time management skills by completing tasks
  • Within deadlines.
  • Developed strong problem-solving skills while troubleshooting IT
  • Issues.

Education

Technical diploma - computer technology specialist in Cloud computing

Cltcc-Alexandria
Alexandria, LA
03.2024

High school diploma - undefined

LASAS-Bunkie
Bunkie, LA
05.2023

Cybersecurity - IT

Cltcc
Alexandria, LA
05-2026

Skills

  • Operating system knowledge
  • Cloud computing understanding
  • Problem-solving aptitude
  • Software troubleshooting
  • Attention to detail
  • Active Directory
  • IT Management
  • Website Updates
  • Competence Adaptability and flexibility
  • Strong communication skills
  • IT support experience
  • Systems Monitoring
  • Networks
  • Desktop support
  • IT Systems Support
  • Hardware installation
  • Abilities Customer Service
  • Mac OS
  • Critical Thinking
  • Troubleshooting and Testing
  • Software Installation
  • SMART board installation
  • Production techniques
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Active listening

Certification

  • Driver's License

Timeline

Telecommunications Specialist

RLCC-Cottonport
09.2024 - 04.2025

IT Intern

CLTCC-Alexandria
09.2022 - 03.2024

High school diploma - undefined

LASAS-Bunkie

Technical diploma - computer technology specialist in Cloud computing

Cltcc-Alexandria

Cybersecurity - IT

Cltcc
Devon Hayes