Devon Jackson
Arlington,Texas
Summary
Highly skilled U.S. Army Veteran and Logistics Specialist with a solid foundation in technology and a focus on cyber security. Proven track record of effectively utilizing multiple software platforms and delivering exceptional results. Excellent communicator, leader, and problem-solver with a meticulous attention to detail.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Domestic Operations Specialist
DHL Global Forwarding
Grapevine, TX
08.2022 - 05.2023
- Assisted customers in resolving operational problems related to their orders or deliveries.
- Resolved discrepancies between customer orders, invoices, and shipments within established timelines.
- Responded promptly to customer inquiries via phone or email regarding order status or shipment details.
Supply Chain Specialist
U.S. Army
Fort Riley, KS
01.2019 - 06.2022
- Developed and implemented supply chain strategies to reduce costs and increase efficiency.
- Ensured compliance with local laws and regulations related to transportation, storage, and logistics activities.
- Created reports to track performance metrics such as lead times, order fulfillment rates, and supplier quality ratings.
Warehouse Associate
Hanna's Candle Company
Fayetteville, AR
08.2018 - 01.2019
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Maintained accurate inventory records through manual and computerized systems.
- Performed cycle counts to ensure accuracy of inventory levels.
Education
Associate of Applied Science - Cyber Security
ABCO Technology
Los Angeles, CA01-2025
Associate of Applied Science - Cyber Security
MyComputerCareer
Arlington, TX12-2023
Associate of Applied Science - Cyber Security
ACI Learning
Irving, TX12-2022
High School Diploma -
Monticello Senior High School
Monticello, AR05-2013
Skills
- Scheduling and Planning
- Documentation Management
- Route Optimization
- Supply Chain Management
- Disaster Recovery Planning
- Network protocols
- Business continuity planning
- Problem-solving abilities
- Organizational Skills
- System Troubleshooting
- Technical Troubleshooting
- Application installations
- Technical Documentation
- Customer Success Management
- Information Security
- Client Relations
- Spreadsheets
- Hardware Repair
- Customer Service
- Firewall configuration
- Problem-Solving
- Remote Support
- Service ticket tracking
Certification
- Secret Security Clearance
Timeline
Domestic Operations Specialist
DHL Global Forwarding
08.2022 - 05.2023
Supply Chain Specialist
U.S. Army
01.2019 - 06.2022
Warehouse Associate
Hanna's Candle Company
08.2018 - 01.2019
Associate of Applied Science - Cyber Security
ABCO Technology
Associate of Applied Science - Cyber Security
MyComputerCareer
Associate of Applied Science - Cyber Security
ACI Learning
High School Diploma -
Monticello Senior High School