Skilled Electronic/Installation and Technical Support Technician competent in reading and interpreting equipment manuals and work orders to perform required preventive maintenance and service activities.
Proficient in providing emergency repairs and setting up and operating equipment.
With demonstrated strengths in oral and written communication, interpersonal relations, and product support gained during a 15+ year career, I bring an enthusiastic approach to improving plans and processes.
Looking for the chance to apply my expertise to a new role with a progressive organization.
Overview
16
16
years of professional experience
Work History
AV Technician
RGB
01.2018 - Current
Wiring, dressing and cable termination
Terminating/punching down jacks – Cat 5/6
Installing data racks
Installing IP Cameras/projectors, and TV mounting
Assembly and prototyping
Debug and rework
Troubleshooting and testing
Maintain equipment calibration and repair
Trained in Crestron and Extron equipment
Pro sound training
Maintained updated knowledge of all equipment, products, and services to properly educate customers.
Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
Installed and configured new equipment and systems according to company standards.
Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling various types of installations.
Scheduled and performed maintenance, repair, and upgrades of existing equipment and systems.
Created and maintained up-to-date records of all installed systems and equipment.
Inspected, evaluated, and calibrated electrical and mechanical systems and components.
Demonstrated to customers proper methods for operating equipment after it had been installed.
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
Fitness Repair Technician
National Service Corp
01.2013 - Current
Maintained inventory of repair supplies and ordered parts.
Project management and scheduling.
Handled customer inquiries and suggestions courteously and professionally.
Updated account information to maintain customer records.
Troubleshoot, and monitor voltage and current flow to detect equipment issues.
Followed detailed repair and maintenance procedures for consumer products.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Inspected, calibrate, and tested products for proper operation.
Repaired and maintained 25+ large fitness equipment successfully.
Completed all repair and maintenance activities promptly and to high-quality standards.
Meter Technician
Conservice
01.2017 - 01.2018
Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Calibrate and test water and electrical meters transmitters, repeaters, and data collectors
Installed and maintained a variety of electrical and electronic components in accordance with approved methods and procedures.
Conducted, maintained, tested, and repaired electronic components, parts, equipment and systems.
Utilize GPS technology to locate customers accurately and avoid delays.
Installed and maintained a variety of low-voltage electrical and electronic components in accordance with approved methods and procedures.
Monitored and tested equipment performance to diagnose and resolve problems.
Modified, maintained, or repaired electronic equipment or systems to achieve proper functioning.
Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
Electronic Technician
219 Design
01.2008 - 01.2018
Terminating/punching down jacks – Cat 5/6
Installing data racks
Dressing cable
Installing IP Cameras
Camera mounting
Assembly and prototyping
Conducted, maintained, calibrated, tested, and repaired electronic components, parts, equipment, and systems.
Modified, maintained, or repaired wiring, cable, electronic equipment, or systems to achieve proper functioning.
Used information in technical diagrams, schematics, and manuals to understand operations to assemble and prototype.