Devon Magee
New York,New York
Summary
Experienced account management professional with strong track record in client relations, and strategic planning. Known for fostering team collaboration and achieving results, adaptable to changing business needs. Skilled in relationship building, negotiation, and project management. Recognized for reliability, effective communication, and problem-solving abilities.
Overview
13
13
years of professional experience
Work History
KEY ACCOUNT MANAGER
L’oreal Luxe Specialty/Department stores
New York, NY
04.2025 - Current
- Directs weekly order flow and inventory health for key retailers, monitoring in-stock rates and identifying major cuts to ensure consistent product availability
- Optimizes basic replenishment cycles by auditing orders for discontinued SKUs, verifying top-seller stock levels, and ensuring planogrammed items remain on active replenishment
- Executes product launch and promotional sell-in strategies, communicating correct set up in retailer systems while tracking product movement from allocation to receipt while proactively solving logistics bottlenecks
- Leads non-saleable programming, managing the end-to-end execution for samples, GWPs, and seasonal promotional items
- Owns the 360-degree account view (RPA), providing weekly updates on sales trends, inventory forecasts, and account performance for executive review
- Produces the weekly Retail Business Report, providing the first pass of strategic commentary on business drivers and ad-hoc analysis of BA doors and planogram efficiency
- Manages key retailer partnerships by attending weekly planning meetings and serving as the primary point of contact for inventory and logistics
- Facilitates cross-functional alignment with Brand Units and Demand Planning to secure artwork, assets, and inventory support for all national programs
- Collaborates with Trade Marketing and field teams to plan in store events for key retailer moments, and coordinates with retail partners for execution
ASSISTANT MANAGER SALES/STRETEGIC PLANNING
Kiehl’s
New York, NY
09.2022 - 04.2025
- Executed the end-to-end lifecycle of non-saleable programs for all wholesale retailers
- Organized and executed offsite events and retailer meetings, including scheduling, vendor coordination and managing on-site logistics and hospitality
- Bridged communications between Strategic Planning team, Field Sales, and Marketing while providing administrative support for senior management
- Facilitated weekly STM/STE Webinars, compiling presentation decks and distribution recaps to align field teams on current brand priorities
- Coordinated the shipment of all collateral and samples for field team members, ensuring all representatives were equipped for successful retail execution and events
- Generated weekly reports, including Out-of-Stock (OOS) and MOB (Mix-of-Business) reports, providing actionable insights for the sales team
- Forecasted and managed the wholesale collateral and freelance budget, executing bi-weekly orders for field requests while ensuring financial targets were met
KEYHOLDER/VIRTUAL SKINCARE EXPERT
Kiehl’s
New York, NY
09.2021 - 09.2022
- Conducted interactive skincare consultations for customers in person and through video, while leading with ingredients and providing personalized routine recommendations
- Communicated product information, inventory updates, and effectively addressed customer concerns through multiple platforms
- Helped to compose pre-defined product content for virtual consultation email follow-ups and live chat responses
- Fulfilled e-commerce orders and packaged items to be sent out for delivery
- Assisted with any operational or inventory tasks, and floor coverage for the storefronts
- Received customer phone calls/requests and gathered appropriate information to resolve
DANCE INSTRUCTOR/CHOREOGRAPHER AND COACH
Tiffany’s Dance Academy
Livermore, CA
10.2014 - 07.2021
- Prepared and implemented required curriculum into effective lesson plans for a variety of ages, dance styles and skill levels
- Choreographed and rehearsed award-winning routines for regional and national competitions
- Effectively mentored and coached students to help them achieve their artistic and technical development goals
- Assisted with the organization and execution of the Twinkle Star Dance national conference while also instructing educational classes for the event
- Maintained a professional and collaborative work environment with the entire studio staff and team, while serving as a liaison between parents, leadership and administration
ADMINISTRATIVE ASSISTANT AND DANCE INSTRUCTOR
Dance 1 Redondo
Redondo Beach, CA
10.2013 - 08.2014
- Welcomed new clients into the studio and provided a thorough overview of what was offered
- Effectively used Jackrabbit Dance software to register new customers and complete class enrollment
- Communicated clearly when answering customer questions and successfully rectified any concerns
- Created excel spreadsheets for studio scheduling and organizational data tracking
- Assisted in keeping the studio schedule running promptly and resolved any unforeseen events
- Planned and executed class curriculum while providing a positive learning environment for students of all ages
PROGRAMS ASSISTANT
Free Arts
Los Angeles, CA
09.2013 - 07.2014
- Provided any necessary aid to the Programs director, specifically in facilitating the launch of volunteer art programs within the Los Angeles area
- Efficiently entered program data information into E-Tapestry, and ran background checks on all volunteers
- Formulated supply lists for each program, acquired the supplies needed, and ensured the proper delivery of those supplies to the different program locations
Education
BA - Dance, Minor in Natural Science
Loyola Marymount University
Los Angeles, CA01.2013
Skills
- Strategic thinker with strong execution skills
- High level of efficiency in a fast-paced, high-intensity environment
- Strong team player, with effective communication skills
- Problem solver with proactive mindset
- Proficient in Microsoft Office Suite, Window and Apple IOS, and Google Drive/Documents
Community Service
St. Columbkille Catholic School, 2011, 2013, Assisted 1st and 2nd grade teachers at St. Columbkille Catholic School from 2011 to 2013 (St. Columbkille has provided a private education option for the South Los Angeles Community since 1923), Helped facilitate recreational activities for the patients at Marycrest Manor nursing facility and assisted with daytime special events for staff and residents (2010-2013)
Timeline
KEY ACCOUNT MANAGER
L’oreal Luxe Specialty/Department stores
04.2025 - Current
ASSISTANT MANAGER SALES/STRETEGIC PLANNING
Kiehl’s
09.2022 - 04.2025
KEYHOLDER/VIRTUAL SKINCARE EXPERT
Kiehl’s
09.2021 - 09.2022
DANCE INSTRUCTOR/CHOREOGRAPHER AND COACH
Tiffany’s Dance Academy
10.2014 - 07.2021
ADMINISTRATIVE ASSISTANT AND DANCE INSTRUCTOR
Dance 1 Redondo
10.2013 - 08.2014
PROGRAMS ASSISTANT
Free Arts
09.2013 - 07.2014
BA - Dance, Minor in Natural Science
Loyola Marymount University