Summary
Overview
Work History
Education
Skills
Timeline
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Devon McBride

Nashville,TN

Summary

Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication. Willing to go the extra mile to complete tasks.

Overview

11
11
years of professional experience

Work History

Assembly & Service Technician

Afag Automation Americas
05.2016 - Current
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance. Both in person and via electronic support.
  • Assembled new equipment and explained operation and routine maintenance protocols to customers.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Inspected equipment to diagnose operational issues.
  • Handled incoming and outgoing shipments of inventory and customer orders.
  • Created offers for customer Request for Quotes.


Retail Associate

Costco Wholesale
03.2013 - 03.2016
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers, helped locate merchandise, and provided general customer service.
  • Was trained on cash register operation, as well as many other areas of the store.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise, clearly labeling items, and arranging according to guidelines.

Education

Associates of General Studies - Credit Transfer To 4-year University

Ivy Tech Community College
Fort Wayne, IN
05.2014

Skills

  • Project Support
  • Customer Service
  • Technical Support
  • Installation and Repair
  • Flexible and Adaptable
  • Equipment Troubleshooting
  • Quality Assurance
  • Preventive Maintenance
  • Mechanical Aptitude
  • Operating Test Equipment
  • Heavy Lifting
  • Inventory Management

Timeline

Assembly & Service Technician

Afag Automation Americas
05.2016 - Current

Retail Associate

Costco Wholesale
03.2013 - 03.2016

Associates of General Studies - Credit Transfer To 4-year University

Ivy Tech Community College

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Devon McBride