Devon A. McCarley
Louisville,KY
Summary
Visionary operations leader with 20 years of experience driving organizational transformation across diverse sectors. Expertise in realigning operations and building scalable systems in Finance, HR, and Operations. Focused on enhancing organizational performance through restructuring and cross-functional leadership that achieves measurable results.
Overview
12
12
years of professional experience
Work History
Founder & Principal
Back on Brand, LLC
Louisville, KY
01.2026 - Current
- Partner with leaders to assess organizational effectiveness and implement systems that support scalable growth
- Deliver coaching, training, and facilitation that translates strategic vision into aligned execution
- Support organizations during periods of transition and growth, focusing on structure, clarity, and sustainable performance
- Provides fractional and advisory support to organizations seeking to strengthen operations, leadership, and organizational alignment
Operational & Organizational Consultant
Self-employeed
Boston, MA
09.2023 - 03.2025
- Developed financial and operational infrastructures, establishing budgeting processes and documentation to ensure organizational continuity
- Facilitated executive transitions, organizational restructuring, and systems implementation for nonprofits, enhancing operational effectiveness
- Analyzed client needs to develop tailored organizational strategies.
Director of Internal Systems
Emmanuel Gospel Center
Boston, MA
07.2021 - 12.2024
- Served as executive leadership team member overseeing Finance, HR, Operations, Communications, and Development
- Led organizational restructuring, separating key functions and strengthening role alignment to improve performance and accountability
- Managed and developed a cross-functional leadership team (5 direct reports), strengthening internal capacity and leadership effectiveness
- Oversaw $2.3M budget, leading annual budget development and ensuring fiscal integrity and alignment with strategic priorities
- Transitioned financial systems from manual to electronic, improving accuracy, reporting, and scalability
- Implemented outsourced financial and operational support models, increasing efficiency and reducing internal strain
- Built and standardized HR and operational systems, including performance management, training, and policy alignment
- Supported executive leadership transition, providing stability and continuity during organizational change
Senior Director of Welcome Services
Boston Public Schools
Boston, MA
07.2018 - 07.2021
- Led operations for a 30-person, multi-site department (4 centers), managing 6 direct reports at the director level
- Oversaw $5.6M in combined budgets, ensuring fiscal accountability and strategic allocation of resources
- Directed district-wide student registration and assignment process for 50,000+ students, increasing equitable access
- Transformed service delivery model from in-person to hybrid (online/phone), improving efficiency and accessibility
- Led facility upgrades across 4 locations, enhancing service experience and operational functionality
- Developed and implemented standardized workflows, policies, and training programs, improving consistency and staff performance
- Increased customer satisfaction by 15% through service redesign and staff training initiatives
Director of Operations
Boston Public Health Commission
Boston, MA
07.2014 - 07.2018
- Directed daily operations across multiple departments, overseeing 7 direct reports and aligning teams to organizational goals
- Managed $2.6M budget across Operations, Fleet, and Mail Services, ensuring fiscal discipline and efficiency
- Led departmental restructuring, improving workflow efficiency and reducing service request turnaround time to under 72 hours
- Identified and implemented cost-saving strategies, including facility optimization and resource alignment, saving $50K annually
- Oversaw large-scale homeless shelter relocation project, coordinating logistics for 800+ individuals and expanding capacity across facilities
- Improved operational systems and processes to strengthen service delivery and organizational performance
Education
Master of Divinity -
Gordon-Conwell Theological Seminary
South Hamilton, MA05-2014
MBA - Business Administration
Medaille College
Buffalo, NY05-2006
Skills
- Operations Leadership
- Cross-Functional Strategy
- Financial Management
- Budgeting & Forecasting
- Process Improvement
- Change Management
- Systems Implementation
- Organizational Development
- Talent & Team Leadership
Boards And Affiliations
- Associate Director, Vision New England, 01/01/22, 12/31/25
- Board of Advisors, Gordon-Conwell Theological Seminary – Boston Campus, 01/01/21, 12/31/25
- Member, Black Ministerial Alliance Tenpoint, 01/01/15, 12/31/24
- Past leadership roles, Clergy Women United Vision Team, BPHC Workplace Violence Committee, Big Sister Association of Greater Boston
Additional Leadership Experience
- Operational & Organizational Consultant, Supported nonprofits through executive transitions, organizational restructuring, and systems implementation. Built financial and operational infrastructures, including budgeting processes and documentation for continuity.
- Pastoral Leadership & Program Development, Designed and facilitated leadership development programs, workshops, and community initiatives across multiple organizations.
Core Expertise
- Operations Leadership
- Financial Management
- Organizational Development
- Systems Implementation
- Change Management
- Talent & Team Leadership
- Process Improvement
- Budgeting & Forecasting
- Cross-Functional Strategy
Timeline
Founder & Principal
Back on Brand, LLC
01.2026 - Current
Operational & Organizational Consultant
Self-employeed
09.2023 - 03.2025
Director of Internal Systems
Emmanuel Gospel Center
07.2021 - 12.2024
Senior Director of Welcome Services
Boston Public Schools
07.2018 - 07.2021
Director of Operations
Boston Public Health Commission
07.2014 - 07.2018
Master of Divinity -
Gordon-Conwell Theological Seminary
MBA - Business Administration
Medaille College