Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Devon Moore

Hanover,PA

Summary

Hardworking Grad Assistant/Academic Advisor for the University of New Haven Men's basketball team. I grew up in a small town in Hanover, Pennsylvania. I've played basketball my whole life. I earned basketball scholarships to Merrimack University, Holy Family University, and the University of New Haven. I started off at Merrimack College, then transferred to Holy Family University. After earning a degree from Holy Family University I then decided to pursue a Masters degree at the University of New Haven. I was fortunate enough to earn full scholarships to all of these places along the way. I am currently in the last semester of my MBA at New Haven(2 classes left). I graduate with an MBA in Strategic Leadership in May 2023. In my time as a college athlete I've been a part of 3 NCAA tournament teams, possibly 4 at the end of this year. This year I have taken on the responsibility of grad assistant basketball coach and academic advisor for the basketball team at New haven. Every day has been a challenge but I have welcomed every obstacle with open arms.

Overview

4
4
years of professional experience

Work History

Grad Assistant/Academic Advisor

University Of New Haven
New Haven, CT
01.2022 - Current
  • Greeted guests in with friendliness and professionalism.
  • Worked closely with manager to provide effective assistance for specific aspects of business operation.
  • Answered incoming calls, processed requests and relayed messages to appropriate personnel.
  • Assisted manager in all aspects of business operations.
  • Managed and completed paperwork and overall office administration operations.
  • helped coach a team and directed players during practice on an everyday basis
  • ordered food for the players during away trips
  • correlated with head coach and assistant coaches after practices and before games to discuss how we can win as a team
  • Kept team efficient and on-task by maintaining well-stocked and organized supplies.

Front Desk Agent Internship

High Hotels
Camp Hill, PA
06.2022 - 09.2022
  • Used internal software to process reservations, check-ins and check-outs.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment and shopping activities.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Designed employee work schedules to address complete operational needs.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Assisted at front desk when and handled purchases at gift shop.
  • Took reservations over phone, in person and via computer for guests and provided confirmation information.
  • Responded swiftly to room requests and other inquiries made via establishment website, email or phone.

Sales Representative

Genesis Acquisitions
Camp Hill, PA
05.2020 - 08.2020
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.

Crew Leader

LIU 12
New Oxford, PA
06.2018 - 08.2019
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored team members to verify work quality and address concerns.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
  • Pitched in to help on short-staffed job site and to meet looming project deadlines.

Teacher's Aide

Wee Care Best
Hanover, PA
01.2017 - 04.2018
  • Supported student learning objectives through personalized and small group assistance.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Assisted teachers with supervision and care of group of [Number] children.
  • Promoted physical, mental and social development using classroom games and activities.
  • Distributed learning materials such as worksheets, textbooks and supplemental activities.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.

Education

MBA - Strategic Leadership

University of New Haven
West Haven, CT
05.2023

Bachelor of Arts - Management Marketing

Holy Family University
Philadelphia, PA
05.2021

Skills

  • Event Planning
  • Data Confidentiality
  • Document Control
  • Office Administration
  • Basic Mathematics
  • Time Management
  • Meeting Coordination
  • Task Prioritization
  • Microsoft Office
  • Calendar Management
  • Academic Presentations
  • Conflict Management Education
  • Student Ability Evaluation

Accomplishments

Accomplishments: achieved Dean's list twice at Merrimack College and Holy Family University, and graduated with honors from Holy Family University. I am currently in pursuit of my Master's degree at the University of New Haven.

Timeline

Front Desk Agent Internship

High Hotels
06.2022 - 09.2022

Grad Assistant/Academic Advisor

University Of New Haven
01.2022 - Current

Sales Representative

Genesis Acquisitions
05.2020 - 08.2020

Crew Leader

LIU 12
06.2018 - 08.2019

Teacher's Aide

Wee Care Best
01.2017 - 04.2018

MBA - Strategic Leadership

University of New Haven

Bachelor of Arts - Management Marketing

Holy Family University

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