Devon Morris
Corona De Tucson,AZ
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Digital Marketing / Administrative Assistant
Source Group LLC
07.2022 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted with answering client calls, as well as responding to client emails in a timely fashion.
- Helped out various departments in the company such as distribution, art, and editorial.
Customer Service Associate
Walgreens
11.2019 - 09.2021
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Streamlined communication with clients for improved service experiences and increased loyalty.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Managed high call volume with exceptional time management skills, minimizing wait times for customers.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
Education
Engineering
Andrada Polytechnic High School
Tucson, AZ06.2020
Skills
- Scheduling
- Workflow Optimization
- Presentation Design
- Spreadsheet Management
- Filing
- Data Entry
- Office Administration
- Research
- Reception Oversight
- Database Management
- Report Writing
- Quality Assurance
- Social Media Management
- Data Management
- Time Management
- Social Media and Promotions
- Internet Research
- Proofreading
- Marketing
- Documentation and Reporting
- Internal Communications
- Computer Skills
- Microsoft Outlook
- Adobe Software (Photoshop)
Timeline
Digital Marketing / Administrative Assistant
Source Group LLC
07.2022 - Current
Customer Service Associate
Walgreens
11.2019 - 09.2021
Engineering
Andrada Polytechnic High School
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