Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Devon Paez

El Paso,TX

Summary

Results-driven professional with extensive experience in customer service at Starbucks, Target, Albertsons, adn Tropical Smoothie. Proven ability to enhance customer satisfaction through effective problem-solving, a welcoming attitude, and upselling techniques. Skilled in beverage preparation and maintaining sanitation standards, consistently delivering high-quality service in fast-paced environments. Strong team collaborator dedicated to achieving operational excellence.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Starbucks Barista

Target
El Paso, TX
10.2024 - Current
  • Crafted specialty coffee beverages, including lattes, cappuccinos, and Americanos.
  • Streamlined workstation organization to enhance efficiency during peak hours.
  • Greeted customers and processed orders for drinks and food items.
  • Maintained cleanliness by sanitizing counters and washing dishes.
  • Trained new baristas on food handling safety standards and company policies.
  • Operated cash registers to accurately process customer transactions.

Cashier

Albertsons
El Paso, TX
01.2024 - 07.2024
  • Resolved customer complaints in alignment with company policy to enhance customer satisfaction.
  • Operated cash register efficiently, processing payments via cash, check, credit card, gift card, or automatic debit.
  • Greeted customers and addressed inquiries regarding store products and services.
  • Promoted loyalty programs to boost sales potential while delivering exceptional customer service.

Crew Member

Tropical Smoothie
El Paso, TX
01.2023 - 11.2023
  • Operated equipment including slicers, fryers, and ovens while adhering to safety guidelines.
  • Executed opening and closing tasks, ensuring workstations were set up and surfaces cleaned.
  • Checked expiration dates on all products prior to customer service.
  • Addressed customer complaints professionally to maintain satisfaction.
  • Prepared beverages including coffee drinks, smoothies, and milkshakes according to company standards.

Education

Finance

The University of Texas At El Paso
El Paso, TX
12-2026

High School Diploma -

Eastwood High School
El Paso, TX
06-2022

Skills

  • Customer service excellence
  • Team collaboration
  • Time management
  • Problem solving
  • Upselling techniques
  • Beverage preparation
  • Sanitation practices

Languages

Spanish
Limited
English
Full Professional

Certification

  • Food Handler's

Timeline

Starbucks Barista

Target
10.2024 - Current

Cashier

Albertsons
01.2024 - 07.2024

Crew Member

Tropical Smoothie
01.2023 - 11.2023

Finance

The University of Texas At El Paso

High School Diploma -

Eastwood High School

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