Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Victoria Rodriguez

Edinburg,TX

Summary

Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.

Overview

1
1
year of professional experience

Work History

Starbucks Barista

Target
McAllen, TX
02.2024 - 10.2024
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Ground beans for espresso shots according to individual customer specifications.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Placed orders with suppliers for delivery of products required for daily operations.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Adhered to health department regulations concerning sanitation standards.

Asset Protection Customer Host

Walmart
Edinburg, TX
01.2024 - 08.2024
  • Greeted customers upon entry and provided assistance with any inquiries or concerns.
  • Monitored customer activity to detect potential theft or shoplifting.
  • Assisted store personnel in enforcing company policies and procedures.
  • Maintained surveillance equipment such as cameras and alarm systems.
  • Ensured adequate inventory levels by performing cycle counts on a regular basis.
  • Developed strategies for preventing losses due to shoplifting, employee dishonesty, and other forms of theft.
  • Reported all suspicious activities to store management immediately.
  • Provided excellent customer service in line with company standards at all times.
  • Communicated regularly with other departments concerning asset protection matters.

Education

High School Diploma -

Robert Vela High School
Edinburg, TX
06-2014

Skills

  • Espresso machine operation
  • Up-selling
  • Soft selling
  • Coffee expertise
  • Display case merchandising
  • Opening and closing duties
  • Drawer balancing
  • Product restocking
  • Product knowledge
  • Returns processing
  • Customer service excellence
  • Customer service
  • Merchandise restocking
  • Merchandise exchange
  • Cash handling and management
  • Staff training
  • Drawer management
  • Customer inquiries
  • Guest services
  • Stress management
  • Cash handling expertise
  • Telephone management

Languages

English
Full Professional
Spanish
Professional

Timeline

Starbucks Barista

Target
02.2024 - 10.2024

Asset Protection Customer Host

Walmart
01.2024 - 08.2024

High School Diploma -

Robert Vela High School
Victoria Rodriguez