Devon Pannell
Goose Creek,USA
Summary
Dependable, resilient, and detail-oriented professional with over 10 years of hands-on experience in automotive technology, logistics, and heavy machinery operation. Proven track record of strong attendance, rapid skill acquisition, and a dedication to safety protocols. A adaptable worker with a strong safety track record.
Overview
14
14
years of professional experience
Work History
Lead A Automotive Technician
FIRESTONE COMPLETE AUTO CARE
Summerville, SC
07.2022 - Current
- Diagnose complex mechanical and electrical issues on a wide variety of customer vehicles to ensure safe operations.
- Lead and perform advanced repairs, including brake systems, alignments, timing belts, and suspension work, maintaining zero-defect quality standards.
- Maintain a clean, organized, and hazard-free shop environment in strict compliance with OSHA and company safety standards.
- Mentor entry-level technicians, teaching proper tool usage, safety protocols, and mechanical troubleshooting techniques.
- Diagnosed and repaired complex automotive systems, ensuring optimal vehicle performance and safety.
- Optimized workshop layout for increased productivity, enabling technicians to complete tasks more efficiently and ultimately benefiting customer service levels.
- Coordinated preventative maintenance schedules for customers'' vehicles to reduce costs associated with unplanned repairs.
B-Level Automotive Technician
TIRE CHOICE (Formerly Treadquarters)
Goose Creek, SC
11.2017 - 07.2022
- Successfully managed a high volume of daily repair orders, ranging from routine maintenance to complex technical processes.
- Launched a career in the automotive industry by mastering entry-level maintenance, including oil changes, fluid flushes, and tire installations.
- Progressed rapidly based on performance to assist with entry-level brake jobs, wheel alignments, and basic suspension repairs.
- Maintained strict inventory tracking of shop fluids, filters, and standard shop consumables.
- Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
- Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
- Increased workshop efficiency with organization of tools and equipment.
Forklift Operator
GILDAN (via Temporary Agency)
Charleston, SC
01.2014 - 01.2015
- Safely operated industrial forklifts and Raymond Reach Trucks to transport, stack, and organize freight in a high-volume warehouse environment.
- Completed training and earned an official certification for the Raymond Reach machine.
- Unloaded inbound freight from shipping containers and accurately routed products to designated storage zones using warehouse management guidelines.
- Followed strict warehouse safety procedures, achieving a flawless injury and accident-free record.
- Operated forklifts to transport materials efficiently within warehouse environment.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Produce Associate
FOOD LION
Goose Creek, SC
01.2012 - 01.2013
- Managed inventory rotation and visual merchandising, ensuring quality and freshness of produce.
- Provided direct customer service, resolving requests and collaborating with team members to enhance customer satisfaction.
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Pleasantly greeted customers and provided prompt and courteous service.
Education
High School Diploma -
01-2013
Skills
- Technical Skills: Mechanical Troubleshooting, Diagnostics, Preventative Maintenance, Electrical Systems Basics
- Machinery & Tools: Forklift Operation, Raymond Reach Truck (Certified), Tire Installation, Brake Repair
- Workplace Competencies: Workplace Safety & Compliance, Team Collaboration, Time Management, Inventory Rotation, Customer Service, Problem Solving
- Tire services
- Brake systems
- Suspension systems
- Vehicle inspections
- Changing tires
- Changing oil
- Hand and power tools
- Attention to detail
- Multitasking and organization
- Preventive maintenance services
- Team collaboration
- Safety protocols and procedures
- Verbal and written communication
- Safety awareness
- Valid Driver's license
- Brake systems understanding
- Heavy lifting
- Relationship building
- Work Planning and Prioritization
- Vehicle maintenance
- Preventive Maintenance
- Physical stamina
- Alignments experience
- Preventative maintenance
- Strong work ethic
Accomplishments
Acquiring and maintaining the skills necessary to be a productive and efficient team member. Remaining eager to learn and progress everyday. Learning to be assertive, strong-minded, and resilient. Great work ethic and positive attitude.
Timeline
Lead A Automotive Technician - FIRESTONE COMPLETE AUTO CARE
07.2022 - Current
B-Level Automotive Technician - TIRE CHOICE (Formerly Treadquarters)
11.2017 - 07.2022
Forklift Operator - GILDAN (via Temporary Agency)
01.2014 - 01.2015
Produce Associate - FOOD LION
01.2012 - 01.2013
Goose Creek High School - High School Diploma,