Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Timeline
Generic

Devon Parbat

south richmond hill,NY

Summary

A highly individual with experience in customer service who is looking for a challenge to utilize my knowledge. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Ambitious, career-focused job seeker, anxious to obtain an entry-level lounge attendant position to help launch career while achieving company goals. Ambitious, career-focused job seeker, anxious to obtain an entry-level lounge attendant position to help launch career while achieving company goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Security Officer

Pax Assist
Queens, NY
10.2023 - Current
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Assembled progressive plans, communicated instructions to crew members and monitored performance.
  • Performed systems readiness tests and inspections to verify adherence to specifications.
  • Maintained strong knowledge of practices associated with government agency guidelines for aircraft installations and implemented expertise to boost project success.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained updated knowledge through continuing education and advanced training.
  • Demonstrated leadership by making improvements to work processes and helping to train others.

Cabin Cleaner

ERMC Aviation
Queens, NY
08.2022 - Current
  • Cleaned tray tables and windows and rearranged magazines to be presentable.
  • Removed trash from receptacles and seat pockets and replenished aircraft supplies.
  • Vacuumed floors and cleaned aircraft's cockpit.
  • Cleaned under seats by lifting seat cushions, removing debris, sanitizing, reassembling and arranging seatbelts.
  • Towed, positioned and locked aircraft to secure.
  • Emptied aircraft lavatory systems and replenished sanitizer fluid.
  • Communicated with flight dispatch personnel regarding incoming or outgoing aircraft.
  • Removed trash and recyclables from aircraft interior.
  • Achieved cost-savings by developing functional solutions to problems.

Customer Service Cashier

Hudson News
Queens , NY
09.2022 - 02.2023
  • Greeted customers and responded to informational requests.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Informed customers of in-store promotions or pricing specials.
  • Maintained work area and kept cash drawer organized.
  • Welcomed customers, offering assistance to help find store items.
  • Greeted customers promptly and responded to questions.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Remained aware of surroundings and secured cash to minimize loss potential.
  • Processed returned merchandise by strictly following store return and exchange procedures.

airway cabin service
01.2016 - 01.2019

being a lead

clean a aircraft

security search

work in a crew

Sale associate

Knockout Liberty Avenue Queens NY
08.2015 - 01.2016

Help customer find specific products answer

questions and offered product device which is clothing and shoes and jewelry accessories.

  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Developed trusting relationships with customers by making personal connections.

Sale associate

Venus shoe box Georgetown
01.2011 - 07.2015
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Developed trusting relationships with customers by making personal connections.
  • Increased purchase amounts by cross-selling with similar products.
  • Obtained signatures for financial documents and internal and external invoices.
  • Assessed customer needs to provide assistance and information on product features.
  • Worked with fellow sales team members to achieve group targets.

Education

Some College (No Degree) - High School Administration

Golden Grove Secondary
GUYANA

Some College (No Degree) -

GED FOUNDATION
Brooklyn, NY

Some College (No Degree) - GRAMMAR

COURSERA
ONLINE

Skills

  • Microsoft Word
  • Microsoft Excel
  • Publishing
  • General security
  • High level of integrity
  • Screening wands
  • Relationship building and management
  • Fluent in [Language]
  • Security Screenings
  • Shift work experience
  • Report Writing
  • Product Knowledge
  • Data Collection
  • Lead Generation
  • Typing proficiency
  • Store maintenance
  • Customer Relations
  • In-store support
  • Customer consulting
  • Microsoft PowerPoint
  • Technologically savvy
  • Calendaring
  • Order Fulfillment
  • Credit card payment processing
  • Prioritization
  • Critical Thinking
  • Retail Marketing
  • Stock management
  • Office equipment proficiency
  • Documentation
  • Attention to Detail
  • Creative Thinking
  • Team Management
  • Safety Equipment Inspection
  • Documentation And Reporting

Certification

license for security for training to be a security guard

Languages

English
Professional

Timeline

Security Officer

Pax Assist
10.2023 - Current

Customer Service Cashier

Hudson News
09.2022 - 02.2023

Cabin Cleaner

ERMC Aviation
08.2022 - Current

airway cabin service
01.2016 - 01.2019

Sale associate

Knockout Liberty Avenue Queens NY
08.2015 - 01.2016

Sale associate

Venus shoe box Georgetown
01.2011 - 07.2015

Some College (No Degree) - High School Administration

Golden Grove Secondary

Some College (No Degree) -

GED FOUNDATION

Some College (No Degree) - GRAMMAR

COURSERA
Devon Parbat