Devon Parrish
Manassas,VA
Summary
Driven and detail-oriented professional with a proven track record at Caliber Collision, adept in database querying and providing top-notch customer service. Skilled in Microsoft Excel and Python/R, demonstrated through efficient management of client claims and enhancing internal processes. Excelled in both technical and interpersonal skills, ensuring seamless coordination with insurance providers and clients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Caliber Collision
Gainesville, VA
06.2024 - Current
- Liaison for client claims and inquiries, adeptly managing and organizing accounts for claim holders through large databases.
- Responsible for obtaining the necessary authorizations for automobile repairs, and coordinating billing processes to ensure accurate and timely payments.
- Provides exemplary customer service to both internal and external clients by effectively coordinating policies among customers, insurance providers, and rental companies.
Community Work Volunteer
Habitat for Humanity
Newport News, VA
04.2022 - 09.2024
- Handled a variety of duties, including customer service, furniture restoration, appliance & equipment repair, donation pick-up, and donation inventory & repair.
Education
Bachelor of Arts - Economics With Minor in Business Administration
Christopher Newport University
Newport News, VA05-2024
Skills
- Proficiency in Microsoft (specifically Excel)
- Basic SQL programming
- Python
- Stata/R
- EViews
- Basic HTML/CSS
- Database Querying
- Data Visualization and Modeling
Certification
- Google Cybersecurity Professional Certification - 2024
Timeline
Customer Service Representative
Caliber Collision
06.2024 - Current
Community Work Volunteer
Habitat for Humanity
04.2022 - 09.2024
Bachelor of Arts - Economics With Minor in Business Administration
Christopher Newport University
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