Devon Peterson
The Bronx,NY
Summary
Dedicated Security and Customer Service Professional experienced in CCTV monitoring, driving, and communication. Enhanced operational efficiency by optimizing delivery routes and effectively managing time-sensitive deliveries. Committed to maintaining safety and professionalism while delivering exceptional customer experiences and adapting to new challenges.
Overview
1
1
Certification
1
1
year of post-secondary education
16
16
years of professional experience
Work History
Courier Driver
Uber
New York, New York
01.2022 - 08.2026
- Gained 3 years and 6 months of experience in delivery services, enhancing operational knowledge.
- Delivered packages efficiently across various locations using GPS navigation.
- Ensured timely pickups and drop-offs by managing route planning effectively.
- Communicated with customers to confirm delivery details and address concerns.
- Leveraged mobile applications to track deliveries and update order statuses, ensuring accurate information flow.
- Used GPS navigation to plan routes and rerouted due to unexpected delays.
- Recorded delivery times and shipment details using mobile devices, maintaining up-to-date company database.
Driver
Quest Diagnostics
White Plains, New York
04.2025 - 08.2025
- Collected specimens from patients for laboratory analysis.
- Utilized GPS technology to optimize driving routes and minimize delays.
- Navigated diverse routes to ensure timely passenger pick-up and drop-off.
- Maintained vehicle cleanliness and ensured compliance with safety standards.
- Documented daily mileage, gas, and other data.
Unarmed Security Officer/Mobile Patrol Security Officer
Fields Protective Services
New York, New York
04.2024 - 04.2025
- Monitored CCTV surveillance system for security purposes. Warmly greet guests
- Monitored premises to ensure safety and prevent unauthorized access.
- Conducted regular patrols of property to maintain a security presence.
- Assisted in enforcing company policies and procedures for safety compliance.
- Collaborated with local law enforcement during investigations and emergencies.
- Maintained logs of all security related incidents and wrote detailed reports for management review.
Unarmed Security Officer/Front Desk Receptionist
Watch Guard 24/7
New York, New York
01.2023 - 11.2024
- Managed front desk operations, welcoming visitors and directing them appropriately. Monitor CCTV
- 1 year, 10 months
- Monitored CCTV surveillance system footage for suspicious activities.
- Conducted regular patrols to ensure safety and compliance with regulations.
- Assisted visitors and staff by providing directions and information.
- Maintained detailed logs of daily activities and security incidents.
- Maintained logs of all security related incidents and wrote detailed reports for management review.
- Greeted visitors upon arrival at the facility and directed them accordingly.
Amazon Driver
Amazon
The Bronx, New York
06.2021 - 10.2022
- Delivered packages to customers efficiently and on time.
- Navigated routes using GPS systems for optimal delivery.
- Inspected vehicles daily for safety and maintenance needs.
Amazon Delivery Driver
Amazon DSP
New York, New York
02.2021 - 05.2021
- Handle physically demanding movements like pushing, pulling, bending down, and lifting packages. Communicate with coworkers and clients to ensure the safe and on time delivery of packages. Cleaned and maintained the warehouse in compliance with OSHA safety standards. Loaded products weighing up to 100 lbs onto trailers for delivery.
- Delivered packages to designated locations efficiently and safely.
- Managed time effectively to meet tight delivery schedules consistently.
- Inspected delivery vehicle for safety and maintenance before route.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Organized daily schedule to maximize efficiency during deliveries. to meet tight delivery schedules consistently.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Ensured package security by following proper handling procedures during transit.
Unarmed Security Officer/Front Desk Receptionist
Esteem Security
The Bronx, New York
02.2019 - 02.2021
- Monitored security at facility
- 2 years
- Monitored premises for security breaches and suspicious activity.
- Conducted regular patrols to ensure safety and compliance with regulations.
- Answered a multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Maintained detailed logs of daily activities and security incidents.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Assisted in the preparation of meeting rooms and facilities for scheduled events.
- Assisted visitors and staff by providing directions and information.
Unarmed Security Officer
PRIME SECURITY
12.2018 - 12.2020
- Monitored premises to ensure safety and security.
- 2 years
- Monitored premises to ensure safety and security of all personnel.
- Conducted regular patrols to identify and address potential security breaches.
- Assisted visitors with access control and provided directions as needed.
Security Guard
Madison Security
01.2016 - 12.2018
- Answered phones promptly, transferring calls. Greeting visitors as they come in and assisting with signing them in the building.
- 2 years, 11 months
- Monitored premises to ensure safety and security of property and personnel.
- Conducted regular patrols to identify potential hazards and unauthorized individuals.
- Responded promptly to alarms and incidents, coordinating with emergency services as needed.
Sales Associate
Kmart
01.2011 - 12.2011
- Greeted customers warmly upon entry & Provided assistance to customers with inquiries excellent customer service. Maintained store cleanliness and organization a friendly, professional behavior Maintained the store's excellent visual presentation. Created a positive shopping experience Communicated product information to customers effectively product features and benefits
- 11 months
- Assisted customers with product selection and inquiries.
- Maintained clean and organized sales floor displays.
- Operated cash register for customer transactions.
Education
OSHA/plumber/forklift - Facility Maintenance
Oneonta Job Corps
Oneonta, NY 02.2010 - 02.2011
GED
The Bronx, NYSkills
- Route planning
- GPS navigation
- Delivery tracking
- Package handling
- Vehicle loading
- Vehicle inspection
- Local geography knowledge
- Incident reporting
- Safety compliance
- Time management
- Problem solving
- Order verification
- Record keeping
- Dispatch
- Multitasking
- Physical endurance
- Adaptability
- Effective communication
- Team collaboration
- Decision making
- Handheld scanning devices
- Local routes
- Route coordination
- Multitasking ability
- Documentation
- Safety compliance
- Team collaboration
Certification
- Forklift Certification
- OSHA 10/30 Hour Certification
- Driver's License (Class D)
- DOT Medical Card
- Security license. CPR/a.e.d certificate.self defense.
Timeline
Driver
Quest Diagnostics
04.2025 - 08.2025
Unarmed Security Officer/Mobile Patrol Security Officer
Fields Protective Services
04.2024 - 04.2025
Unarmed Security Officer/Front Desk Receptionist
Watch Guard 24/7
01.2023 - 11.2024
Courier Driver
Uber
01.2022 - 08.2026
Amazon Driver
Amazon
06.2021 - 10.2022
Amazon Delivery Driver
Amazon DSP
02.2021 - 05.2021
Unarmed Security Officer/Front Desk Receptionist
Esteem Security
02.2019 - 02.2021
Unarmed Security Officer
PRIME SECURITY
12.2018 - 12.2020
Security Guard
Madison Security
01.2016 - 12.2018
Sales Associate
Kmart
01.2011 - 12.2011
OSHA/plumber/forklift - Facility Maintenance
Oneonta Job Corps
02.2010 - 02.2011
GED