Devon Pettway Jr.
Tomball,TX
Summary
Sales and service expert with a background in construction and HVAC assistance. Combines effective communication and problem-solving skills with hands-on technical knowledge to enhance customer experience and achieve sales targets across various settings.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Construction Worker
AGM Services
Houston, TX
02.2026 - Current
- Constructed frameworks and structures following detailed blueprints.
- Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
- Repaired damaged structures with appropriate materials including wood and metal components.
- Supported electrical, plumbing, and carpentry teams by performing basic tasks on-site. by completing basic and semi-skilled work.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Displayed high standards for quality workmanship and routinely double-checked work.
HVAC Assistant
Beato Air Conditioning
Katy, Texas
05.2026 - 08.2026
- Installed new ductwork according to plans and specifications provided by engineers or contractors.
- Assisted technicians with HVAC installations and system replacements.
- Modified HVAC components and refurbished chiller plants and refrigeration panels to enhance system efficiency.
- Investigated major malfunctions and breakdowns of heating, refrigeration, and air-conditioning systems to identify root causes and implement effective solutions.
- Repaired and replaced defective parts of HVAC systems.
- Delivered exceptional customer service during onsite visits and consultations, addressing client concerns and ensuring satisfaction.
Assistant Sales Associate and Sales Associate
Palm Beach Tan
09.2023 - 04.2025
- Cultivated customer loyalty by actively listening, addressing specific needs, and demonstrating genuine interest in helping individuals find optimal solutions.
- Highlighted special offers and events in-store, increasing foot traffic and creating sales opportunities during peak seasons.
- Delivered after-sales support, assisting customers with inquiries regarding purchases and resolving potential issues.
- Collaborated with team members to improve overall store performance by sharing best practices.
Cashier and Sales Associate
Whatabuger
04.2022 - 08.2023
- Developed customer relationships to foster loyalty and encourage repeat business.
- Greeted customers entering store and promptly addressed needs to enhance shopping experience.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to enhance store visual appeal and promote targeted merchandise.
Cashier and Server
Marble Slab Creamery
07.2021 - 03.2022
- Utilized POS system to efficiently process orders, manage bills, and coordinate complimentary items.
- Managed multiple customers simultaneously, ensuring timely service and satisfaction.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Built rapport with regular customers through personalized service with regular customers.
Education
Associate of Science - Mechanical Engineering
Lone Star College
Tomball, TX05-2029
Skills
- Framing
- HVAC systems
- Drywall hanging
- Basic carpentry
- Blueprint reading
- Worksite safety
- On-site client support
- Problem solving
- Team collaboration
- Physical endurance
Certification
- EPA 608 Certificartion
- Air Conditioning and Refrigeration Technician License
Timeline
HVAC Assistant
Beato Air Conditioning
05.2026 - 08.2026
Construction Worker
AGM Services
02.2026 - Current
Assistant Sales Associate and Sales Associate
Palm Beach Tan
09.2023 - 04.2025
Cashier and Sales Associate
Whatabuger
04.2022 - 08.2023
Cashier and Server
Marble Slab Creamery
07.2021 - 03.2022
Associate of Science - Mechanical Engineering
Lone Star College