Experienced customer service professional with over 8 years of expertise in client support and complaint resolution. Demonstrated proficiency in maintaining service standards compliance and adept at creatively solving problems. Possesses excellent communication skills and maintains a professional telephone demeanor.
overseeing a team of pressure washing technicians. ensuring high-quality service delivery by managing daily schedules.
training new team members, maintaining equipment. communicating with clients, and guaranteeing all jobs are completed to the highest standards of cleanliness while adhering to safety protocols. driving a truck equipped with a pressure washing system to job sites, setting up the equipment, operating the pressure washer to clean various surfaces like buildings, driveways, and fences, ensuring proper chemical application when needed, maintaining the equipment, and adhering to safety regulations while driving and operating the machinery.