Summary
Overview
Work History
Education
Skills
Certification
Safelite Spirit Award 2022
Interests
Timeline
Generic

Devon Richardson

Arab,AL

Summary

Professional, with high standards and focus on results. Strong team collaborator, adaptable to changing needs, and reliable. I am a fast learner and strive to keep improving. Never want to let my team down and strive for a great work environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Auto Glass Technician

AAA Autoglass
02.2024 - Current
  • Collaborated with team members to ensure smooth workflow, resulting in timely project completion.
  • Accepted and processed payments for services.
  • Maintained high-quality workmanship by adhering to industry standards and best practices in all tasks performed.
  • Kept tools and equipment in optimal working condition, ensuring consistent performance on each job.
  • Reduced vehicle downtime for clients with prompt completion of auto glass projects.
  • Prepared surfaces by sweeping away debris, scrubbing glass and applying chemicals.
  • Conducted thorough pre-and post-installation inspections to verify correct installation of auto glass components.
  • Replaced windshields and windows in vans, trucks and cars.
  • Trained new technicians on proper procedures, contributing to overall team growth and development.
  • Processed returns of glass and moldings.
  • Stayed up-to-date with industry trends and advancements in auto glass technology to maintain expertise in the field.
  • Managed inventory efficiently, reducing waste while maintaining sufficient stock levels for daily operations.
  • Assisted customers with insurance claims, streamlining the process for a hassle-free experience.
  • Obtained windshields and windows for specific makes and models of vehicles, identifying and addressing defects prior to installation.

Master Autoglass Technician

Autoglassnow
07.2023 - 02.2024
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Maintained high-quality workmanship by adhering to industry standards and best practices in all tasks performed.
  • Applied primer, installed glass and monitored curing.
  • Reduced vehicle downtime for clients with prompt completion of auto glass projects.
  • Developed lasting client relationships by delivering exceptional service and follow-up care.
  • Offered recommendations on preventative maintenance measures to prolong the life of windshields and other auto glass parts.
  • Provided mobile services, bringing convenience to customers at their preferred locations.

Auto Glass Technician

Rainier Auto Glass
02.2022 - 06.2023
  • Collaborated with team members to ensure smooth workflow, resulting in timely project completion.
  • Accepted and processed payments for services.
  • Maintained high-quality workmanship by adhering to industry standards and best practices in all tasks performed.
  • Applied primer, installed glass and monitored curing.
  • Kept tools and equipment in optimal working condition, ensuring consistent performance on each job.
  • Reduced vehicle downtime for clients with prompt completion of auto glass projects.
  • Developed lasting client relationships by delivering exceptional service and follow-up care.
  • Provided mobile services, bringing convenience to customers at their preferred locations.
  • Replaced windshields and windows in vans, trucks and cars.

Lead Senior Auto Glass Technician

Safelite Auto Glass
07.2015 - 02.2022
  • Collaborated with team members to ensure smooth workflow, resulting in timely project completion.
  • Kept tools and equipment in optimal working condition, ensuring consistent performance on each job.
  • Wrote tickets, updated accounts and closed out work orders.
  • Utilized advanced techniques for windshield repair, minimizing the need for full replacements when possible.
  • Demonstrated strong commitment to excellence by consistently receiving positive feedback from satisfied clients.
  • Trained new technicians on proper procedures, contributing to overall team growth and development.
  • Processed returns of glass and moldings.
  • Participated in ongoing training workshops, honing skills as an Auto Glass Technician and staying current with industry advancements.
  • Managed inventory efficiently, reducing waste while maintaining sufficient stock levels for daily operations.
  • Kept work areas organized, clean and free of hazards.
  • Obtained windshields and windows for specific makes and models of vehicles, identifying and addressing defects prior to installation.

Education

GED -

Wasilla High School
Wasilla, AK
06-2009

Skills

  • Hand and power tools
  • Diagnosing problems & Troubleshooting malfunctions
  • Quality controls
  • Order writing & Closing tickets
  • Installing accessories
  • Checking warranties
  • Customer service skills
  • Problem-solving abilities, Multitasking & Detail Oriented
  • Reliability

Certification

  • CompTIA Security+ - CompTIA.

Safelite Spirit Award 2022

My manager nominated me for this award! Only people who have won it in the past can nominate coworkers. I was nominated for always being there when needed and having a good attitude while doing so. And for helping my team get ready each morning by finding their parts and accessories needed for their days before they arrive to work. 

Interests

I have a few major hobbies Biggest so is playing Card games and Video games with friends, like Magic: The Gathering or Call of Duty I am also amazed by space and planets and spent a lot of time star gazing, wether it be with my telescope or just the naked eye I also enjoy building and training with firearms My girlfriend and I have 4 rescue animals that mean a lot to us And the two dogs go almost everywhere we go

Timeline

Auto Glass Technician

AAA Autoglass
02.2024 - Current

Master Autoglass Technician

Autoglassnow
07.2023 - 02.2024

Auto Glass Technician

Rainier Auto Glass
02.2022 - 06.2023

Lead Senior Auto Glass Technician

Safelite Auto Glass
07.2015 - 02.2022

GED -

Wasilla High School

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Devon Richardson