Devon Sipe
Penn Laird,VA
Overview
13
13
years of professional experience
Work History
Bartender
The Golden Pony
Harrisonburg, Virginia
08.2025 - 06.2026
- Prepared a variety of cocktails and beverages for customers.
- Managed inventory of bar supplies and ingredients efficiently.
- Provided excellent customer service to enhance guest experience.
- Maintained cleanliness and organization of the bar area consistently.
- Collaborated with kitchen staff to coordinate food and drink orders.
- Assisted in training new bartenders on operational procedures.
- Handled cash register transactions and processed payments accurately.
- Engaged with patrons to create a welcoming atmosphere at the bar.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Processed payments accurately and efficiently with POS system.
Bar Manager/ Bartender
Lil Gus’s
Grottoes, Virginia
01.2022 - 07.2025
- Managed daily bar operations and staff scheduling at a busy neighborhood bar.
- Trained bartenders on drink recipes and customer service standards.
- Oversaw inventory management and ordered supplies to maintain stock levels.
- Developed and implemented cocktail specials for seasonal menus.
- Ensured compliance with health regulations and responsible service practices.
- Handled customer complaints and resolved issues efficiently and professionally.
- Coordinated promotional events to enhance customer engagement and sales.
- Monitored bar cleanliness and maintained equipment in working order.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Resolved customer complaints regarding quality of food or beverage service in a timely manner.
- Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
- Monitored patron alcohol consumption to encourage safety.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Increased revenue by promoting additional products and assisting with beverage menu.
- Reorganized bar stations to streamline service flow.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
- Monitored cash intake to reduce discrepancies.
- Poured wine, beer, and cocktails for patrons.
- Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
- Created signature beverages to increase revenue and patron loyalty.
- Analyzed financial data such as costs associated with labor efficiency, waste reduction and cost control initiatives.
- Restocked beer and liquor regularly and after special events.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Created promotional materials such as flyers or posters to advertise specials or upcoming events.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Prepared detailed reports on daily sales figures to track trends in customer preferences.
- Complied with health codes, sanitation requirements, and license regulations while streamlining productivity initiatives.
- Planned and coordinated special events to boost customer numbers and profits.
- Negotiated purchase agreements with vendors to obtain best pricing on supplies.
- Increased profits by overseeing inventory and strategically increasing menu prices.
- Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
- Mitigated health risks and reduced safety hazards by creating cleaning schedules, restocking items and sanitizing equipment.
- Coordinated with chefs on food pairings for cocktails or beer selections.
- Trained new employees to perform duties.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Delegated work to staff, setting priorities and goals.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Coached staff on strategies to enhance performance and improve customer relations.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Explained goals and expectations required of trainees.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Inspected dining and serving areas for cleanliness and proper setup.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Oversaw food preparation, production and presentation according to quality standards.
- Mixed cocktails and beverages according to established recipes and customer preferences.
- Maintained cleanliness and organization of bar area throughout service shifts.
- Assisted customers with beverage selections and provided excellent service.
- Managed inventory by restocking supplies and tracking usage levels.
- Operated point-of-sale system for processing orders and payments efficiently.
- Collaborated with kitchen staff to ensure timely delivery of food orders.
- Trained new bartenders on standard procedures and customer service techniques.
- Handled customer complaints professionally, ensuring a positive experience for patrons.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Processed payments accurately and efficiently with POS system.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Resolved customer complaints in a professional manner.
Food and Beverage Manager
Lakeview Golf Club
Rockingham, VA
01.2020 - 12.2021
- Oversaw daily operations of dining services at a premier golf club.
- Managed staff schedules and training for food and beverage personnel.
- Coordinated special events and banquet services for club members and guests.
- Ensured compliance with health and safety regulations in all food service areas.
- Developed menus in collaboration with chefs to enhance guest experiences.
- Monitored inventory levels and ordered supplies to maintain stock availability.
- Implemented customer feedback systems to improve service quality and offerings.
- Collaborated with marketing teams to promote food and beverage events effectively.
- Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
- Created monthly financial reports to analyze sales trends, labor costs and other expenses related to the food and beverage department.
- Provided training on proper sanitation techniques as well as safety protocols to restaurant personnel.
- Analyzed sales data from POS systems on a weekly basis in order to track progress against budget targets.
- Maintained excellent communication between front-of-house staff and back-of-house staff in order to provide efficient service throughout the entire dining experience.
- Negotiated contracts with suppliers in order to secure discounts on bulk orders of food items or beverages.
- Resolved customer complaints regarding meal quality or service issues in a timely manner while ensuring satisfaction is achieved.
- Performed regular price comparisons with vendors in order to obtain the best possible deals on food ingredients.
- Organized special events such as banquets, receptions, weddings and other social functions to ensure successful execution of services.
- Developed marketing strategies aimed at increasing business through promotions or targeted campaigns.
- Evaluated customer feedback surveys in order to identify areas of improvement within the dining experience.
- Managed payroll records for employees working within the food and beverage department.
- Monitored employee performance by providing constructive feedback as needed during shift changes or at end of shift reviews.
- Wrote and communicated clearly, understood internal documents and reports and interacted professionally with guests and employees.
- Ordered supplies for kitchen staff in order to maintain adequate levels of inventory for daily operations.
- Moved throughout dining and kitchen areas, visually monitored alignment with food quality and service standards and took relevant corrective actions.
- Conducted weekly meetings with staff members to discuss performance goals and areas needing improvement.
- Assisted with catering requests from external clients when necessary by coordinating menus, staffing needs, delivery schedules.
- Designed exceptional menus, purchased superior goods, continuously improved and modernized operations and liaised between guests, service staff and kitchen.
- Spearheaded and executed food and beverage marketing and promotional programs, met with potential clients and members and arranged meetings, banquets and facility tours.
- Established relationships with local businesses or organizations in an effort to increase patronage from repeat customers.
- Evaluated and analyzed levels of guest satisfaction and focused on continuous improvement and innovative foodservice solutions.
- Oversaw food and beverage operations, delivered day-to-day consistency and set and maintained highest food quality and service standards.
- Partnered with chefs in developing new recipes while maintaining a cost-effective approach that maximizes profits.
- Resolved conflicts between staff members in a timely manner while maintaining professionalism.
- Maintained accurate records of daily transactions using point-of-sale systems.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Oversaw food preparation, production and presentation according to quality standards.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Delegated work to staff, setting priorities and goals.
- Trained new employees to perform duties.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Assisted staff by serving food and beverages or bussing tables.
- Distributed food to service staff for prompt delivery to customers.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Inspected dining and serving areas for cleanliness and proper setup.
- Explained goals and expectations required of trainees.
- Coached staff on strategies to enhance performance and improve customer relations.
Restaurant Co-Owner
Sipes Restaurant & Bar
Harrisonburg, Virginia
05.2017 - 10.2019
- Managed daily restaurant operations for seamless service and guest satisfaction.
- Oversaw staff recruitment, training, and development to enhance team performance.
- Developed menu offerings based on customer preferences and seasonal ingredients.
- Ensured compliance with health and safety regulations throughout the establishment.
- Implemented inventory control procedures to minimize waste and manage costs.
- Cultivated relationships with local suppliers for high-quality food and beverage sourcing.
- Coordinated marketing efforts to promote special events and boost customer engagement.
- Enhanced customer service protocols to improve overall dining experience for guests.
- Monitored food preparation techniques used by kitchen staff to ensure high quality meals were served.
- Established policies for staff members regarding dress code, punctuality.
- Ensured compliance with health codes and safety regulations in the restaurant.
- Created a budget and tracked financial performance of the restaurant.
- Recruited, interviewed and hired qualified kitchen staff members according to company standards.
- Analyzed sales data regularly to make decisions about promotions or discounts that would boost profits.
- Worked closely with chefs to plan daily specials or seasonal menus.
Bartender
Macados
Harrisonburg, Virginia
10.2013 - 04.2017
- Prepared a variety of cocktails and beverages for customers.
- Managed inventory of bar supplies and ingredients efficiently.
- Provided excellent customer service to enhance guest experience.
- Maintained cleanliness and organization of the bar area consistently.
- Collaborated with kitchen staff to coordinate food and drink orders.
- Assisted in training new bartenders on operational procedures.
- Handled cash register transactions and processed payments accurately.
- Engaged with patrons to create a welcoming atmosphere at the bar.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Processed payments accurately and efficiently with POS system.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Resolved customer complaints in a professional manner.
- Poured wine, beer, and cocktails for patrons.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Trained new bartenders on drink preparation and upselling techniques.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Provided drink suggestions to customers based on their preferences.
- Assisted in setting up the bar for service shift.
- Stocked ice bins and coolers as needed throughout shift.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Balanced daily registers and generated sales reports for management.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Collected and organized daily till totals and tips.
- Cleansed glasses with sanitizing solution after each use.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Planned and coordinated special events to boost customer numbers and profits.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Attended regular training sessions to stay updated on new products or trends.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Effectively multitasked within fast-paced environment.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Arranged bottles and glasses behind bar to make attractive displays.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Neatly sliced and pitted fruit for garnishing drinks.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
Education
Delaware Valley
Milford, PATimeline
Bartender
The Golden Pony
08.2025 - 06.2026
Bar Manager/ Bartender
Lil Gus’s
01.2022 - 07.2025
Food and Beverage Manager
Lakeview Golf Club
01.2020 - 12.2021
Restaurant Co-Owner
Sipes Restaurant & Bar
05.2017 - 10.2019
Bartender
Macados
10.2013 - 04.2017
Delaware Valley