Devon Taylor
Administrative & Customer Service Professional
Fort Lauderdale,FL
Summary
Knowledgeable and dedicated customer service professional with extensive experience in various industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients and customers. Motivated to maintain customer satisfaction and contribute to company success.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Customer Service Representative
Animal Cancer Care Clinic
Wilton Manors, FL
08.2017 - 07.2021
- Provided primary customer support to internal and external customers in person and telephonically.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Recommended products to customers, thoroughly explaining details.
- Achieved and exceeded departmental performance standards.
Kennel Attendant
Bobbi's World Kennels
Fort Lauderdale, FL
06.2015 - 01.2016
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Kept animals clean and free of contaminants to promote optimal health.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Law Firm Assistant
The Rakusin Law Firm
Fort Lauderdale, FL
10.2012 - 05.2015
- Scheduled client meetings and appointments with office employees and collected vital information.
- Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
- Created, edited and maintained correspondence, motions, subpoenas, opinions, complaints, declarations and pleadings associated with discovery and trial preparation.
- Arranged for delivery of legal correspondence to clients, witnesses and court officials.
Education
Some College (No Degree) - Veterinarian Assisting
Broward College
Fort Lauderdale, FL 01.2020 - Current
High School Diploma -
Cardinal Gibbons High School
Fort Lauderdale, FL 08.2005 - 05.2009
Skills
- Teamwork & Collaboration
Timeline
Some College (No Degree) - Veterinarian Assisting
Broward College
01.2020 - Current
Customer Service Representative
Animal Cancer Care Clinic
08.2017 - 07.2021
Kennel Attendant
Bobbi's World Kennels
06.2015 - 01.2016
Law Firm Assistant
The Rakusin Law Firm
10.2012 - 05.2015
High School Diploma -
Cardinal Gibbons High School
08.2005 - 05.2009
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