Resourceful and adaptable individual with a strong background in customer service and teamwork. Demonstrates a commitment to effective communication and problem-solving, ready to enhance customer satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
First Federal Savings
08.2024 - Current
Assisted customers with inquiries and provided accurate information regarding products and services.
Maintained up-to-date knowledge of company policies and procedures to address customer concerns effectively.
Collaborated with team members to ensure smooth daily operations and timely customer service.
Caretaker
Self-Employed
03.2020 - Current
Communicating effectively with child and pet guardians, ensuring their needs and concerns were addressed.
Trusted to care for pets and children, demonstrating a strong sense of responsibility and dependability.
Managed unexpected situations with pets and children calmly and efficiently.
Hostess
Shades on 30th
08.2022 - 09.2023
Greeted and seated guests, ensuring a welcoming atmosphere.
Managed reservation system to optimize table turnover and guest flow.
Collaborated with kitchen and wait staff to streamline service operations.