Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sidney Shoemaker

Sidney Shoemaker

Heath

Summary

Resourceful and adaptable individual with a strong background in customer service and teamwork. Demonstrates a commitment to effective communication and problem-solving, ready to enhance customer satisfaction and operational efficiency.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

First Federal Savings
08.2024 - Current
  • Assisted customers with inquiries and provided accurate information regarding products and services.
  • Maintained up-to-date knowledge of company policies and procedures to address customer concerns effectively.
  • Collaborated with team members to ensure smooth daily operations and timely customer service.

Caretaker

Self-Employed
03.2020 - Current
  • Communicating effectively with child and pet guardians, ensuring their needs and concerns were addressed.
  • Trusted to care for pets and children, demonstrating a strong sense of responsibility and dependability.
  • Managed unexpected situations with pets and children calmly and efficiently.

Hostess

Shades on 30th
08.2022 - 09.2023
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservation system to optimize table turnover and guest flow.
  • Collaborated with kitchen and wait staff to streamline service operations.

Education

High School Diploma -

Career & Technology Education Center
Newark
06-2024

High School Diploma -

Heath High School
Heath, OH
06-2024

Skills

  • Customer service & client relations
  • Empathy & patience
  • Problem solving & conflict resolution
  • Teamwork & collaboration
  • Multitasking & time management
  • Adaptability & fast learner

Timeline

Customer Service Representative

First Federal Savings
08.2024 - Current

Hostess

Shades on 30th
08.2022 - 09.2023

Caretaker

Self-Employed
03.2020 - Current

High School Diploma -

Career & Technology Education Center

High School Diploma -

Heath High School