Devon Turner
Las Vegas,NV
Summary
Customer service professional with over 6 years of experience in customer service, excelling in high-pressure roles. Certified EMT-Basic with CPR/BLS, skilled in patient care, effective communication, and teamwork in fast-paced, high-stress settings. Proven ability to remain calm, professional, and detail-oriented while supporting patients and the public.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Firefighter Recruit / Academy Cadet
Las Vegas Fire & Rescue Academy
Las Vegas, NV
03.2026 - Current
- Strong ability to stay calm under pressure and make quick, effective decisions during emergency situations.
- Skilled at operating firefighting equipment and performing physically demanding tasks in high-stress environments.
- Effective communicator with the ability to follow instructions, work within a disciplined team structure, and maintain professional working relationships.
Patient Transporter
GMT Care
Las Vegas, NV
09.2025 - 03.2026
- Ensure safe and timely transport of patients while adhering to safety protocols
- Provide compassionate patient care during transport situations
- Monitor patients for changes in condition and report concerns promptly
- Maintain accurate transport documentation and patient records
Customer Service Agent
Polar Shades
Las Vegas, NV
04.2025 - 09.2025
- Documented service requests accurately for follow-up and accountability
- Communicated effectively with customers and team members
- Handled high-stress situations calmly with strong problem-solving skills
Education
EMT-B -
ICS-100 - undefined
ICS-200 - undefined
ICS-700 - undefined
undefined
iAnimate
01-2024
High School - undefined
Mojave High School
01-2011
Skills
- Emergency Response & Decision Making
- Customer Service & Public Assistance
- Problem Solving Under Pressure
- Teamwork & Chain of Command Compliance
- Radio Communication & Incident Communication
- Physical Fitness & Rescue Operations
Certification
- Community Emergency Response Team (CERT)
- CPR/BLS
Timeline
Firefighter Recruit / Academy Cadet
Las Vegas Fire & Rescue Academy
03.2026 - Current
Patient Transporter
GMT Care
09.2025 - 03.2026
Customer Service Agent
Polar Shades
04.2025 - 09.2025
High School - undefined
Mojave High School
undefined
iAnimate