Devon Williams
Tampa
Summary
Proactive professional with a solid background in food service. Known for strong time management and problem-solving abilities, contributing to improved service delivery and customer satisfaction.
Overview
7
7
years of professional experience
Work History
In-Store Trainer
Buddy Brew Coffee
Tampa
01.2023 - Current
- Collaborated with management to identify training needs and gaps in performance.
- Trained new staff in coffee preparation and customer service techniques.
- Conducted regular workshops to improve team skills and operational efficiency.
- Assisted in onboarding processes for new hires to foster teamwork and integration within store environment.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Facilitated open discussions to encourage feedback and improve communication among team members.
Food Runner
Bartaco
Tampa
10.2025 - Current
- Delivered food to guests in a timely manner while following safety protocols.
- Ensured that all orders were correct before leaving kitchen area.
- Supported serving staff in delivering accurate and well-presented food orders.
- Responded promptly to customer inquiries and requests for additional items or services.
- Greeted guests with friendliness and professionalism.
- Maintained clear communication with kitchen staff to ensure timely and accurate food delivery.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
Barista
Starbucks
Tampa
11.2018 - 03.2020
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Collaborated with team members to ensure efficient service during peak hours, enhancing overall customer experience.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Utilized coffee maker, espresso machine and French press to prepare coffee.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Operated cash registers to process customer payments.
Education
Bachelor of Arts - Health Sciences
University of South Florida
Tampa, FL12-2022
Skills
- Order accuracy
- Team collaboration
- Effective communication
- Time management
- Issue resolution
- Effective multitasking
- Inventory management
Websites
Affiliations
Tennis
Timeline
Food Runner
Bartaco
10.2025 - Current
In-Store Trainer
Buddy Brew Coffee
01.2023 - Current
Barista
Starbucks
11.2018 - 03.2020
Bachelor of Arts - Health Sciences
University of South Florida