Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
In-Store Trainer
Torchy's Tacos
Gilbert, AZ
05.2023 - Current
Assisted with the development of operational processes related to customer service delivery within stores.
Obtained and organized manuals, guides, and visual materials for development and training purposes.
Trained employees on store security, monetary procedures, and customer service expectations.
Shift Leader
Handel's Homemade Ice Cream
Gilbert, AZ
08.2022 - 09.2023
Facilitated training sessions for new employees on company policies and procedures.
Collaborated with management to set performance goals and evaluate progress.
Assisted general manager with operations game plan and company initiatives implementation.
Handled emergency situations with composure and in accordance with company guidelines.
Education
Associate of Applied Science - Cyber Security
Chandler Gilbert Community College
Gilbert, AZ
05-2025
Skills
Problem-solving
Documentation skills
I will graduate with CCNA and CEH certification
Effective communication
Team collaboration
Analytical skills
Coachable
Accomplishments
Will graduate with a 3.9 GPA in college
Recipient of the Presidential Honors Scholarship at CGCC
References
References available upon request.
Timeline
In-Store Trainer
Torchy's Tacos
05.2023 - Current
Shift Leader
Handel's Homemade Ice Cream
08.2022 - 09.2023
Associate of Applied Science - Cyber Security
Chandler Gilbert Community College
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