Devon Young
Madison
Summary
Hard worker, and prepared to begin working as soon as possible. Dedicated service facilitator with experience in coordinating and managing various services within diverse industries. Strengths include exceptional communication skills, problem-solving capabilities, and a strong commitment to improving customer satisfaction levels.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Facilitator
Anesis Therapy
Madison
10.2022 - Current
- Coordinated client appointments and managed scheduling for therapy sessions.
- Facilitated communication between clients, families, and therapy staff effectively.
Warehouse Associate
Amazon
Kenosha
09.2021 - 08.2022
- Required to use multitasking skills to stay within the approved production rate.
- Expected to understand aspects of production, and adhere to strict safety guidelines.
- Efficiently produced work in a timely manner.
Intern
Program of Assertive Community Treatment (PACT)
Madison
09.2020 - 05.2021
- Supervised daily medications, brought clients to appointments and ran errands, and served as a stable support to each client
- Collaborated with case managers and health providers to assist clients towards achieving their specified goals
- Worked with youth and their families, that had been involved with the court system
- Served as a mentor for the youth and assisted them with any issues they had with navigating their court orders
Intern
Briarpatch Youth Services
Madison
09.2019 - 05.2020
- Worked with youth and their families who had been involved with the court system.
- Served as a mentor for the youth and assisted them with any issues they had with navigating their court orders.
- Collaborated with the youth's teachers and any other systems or adults that were involved closely with them.
Game Official
UW-Madison
Madison
10.2019 - 03.2020
- Officiated 3-4 games per shift by enforcing rules and adhering to standards
- Mediated conflicts between teams and maintained a safe environment for all players
- Worked closely with referees, players, and supervisors to maintain respectful and cooperative environment
- Responsible for restocking supplies and preparing ingredients before each shift
- Provided strong customer service skills and maintained customer satisfaction
- Washed and sanitized dishes and work station during breaks and at the end of each shift
Education
Master of Arts - Social Work
UW Madison
Madison, WI05-2021
Bachelor of Arts - Social Work
UW Madison
Madison, WI05-2020
Skills
- Communication skills
- Quick learner
- Active listener
- Adaptability
Certification
Social Work License, Currently scheduling test date
Accomplishments
3x Dean's List Recipient
Timeline
Service Facilitator
Anesis Therapy
10.2022 - Current
Warehouse Associate
Amazon
09.2021 - 08.2022
Intern
Program of Assertive Community Treatment (PACT)
09.2020 - 05.2021
Game Official
UW-Madison
10.2019 - 03.2020
Intern
Briarpatch Youth Services
09.2019 - 05.2020
Master of Arts - Social Work
UW Madison
Bachelor of Arts - Social Work
UW Madison
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