Devona Ramirez
Corona
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Eligibility Technician I
County Of Riverside Department Of Public Social Services
08.2024 - Current
- Interviewed applicants for Medi-Cal and CalFresh programs to clarify application processes.
- Conducted phone interviews to gather information on income, financial resources, and obligations.
- Identified discrepancies between submitted documentation and program participation standards.
- Interpreted program regulations and utilized Calsaws for application processing.
- Managed sensitive documents, including Personal Identifiable Information (PII) and financial records.
Office Technician (Typing)
California Department of Corrections and Rehabilitation
12.2023 - 03.2024
- Scheduled patient appointments for clinicians in Mental Health Department.
- Developed and maintained patient health care appointment tracking system.
- Verified patient identities and registered each individual in Electronic Health Records System.
- Retrieved, maintained, and filed health record documents accurately.
- Reviewed medical records to ensure compliance and accuracy.
- Provided administrative support for mental health services program activities.
- Supervised inmate porters to ensure efficient operations.
Engineering Technician I - Engineering Technician II
County Of Riverside Transportation Dept
Riverside
02.2017 - 09.2022
- Company Overview: Construction Inspection is primarily responsible for the construction and inspection of public roadway improvements located in Riverside County.
- Collaborate with contractors, consultants and Management in contract administration of Capital Projects
- Prepare reports, create and maintain databases and spreadsheets for the purpose of summarizing project information, financial information, contractor information and tracking status of progress pay estimates, contract change orders and notice of completions.
- Calculate and compute quantities and costs of material for a variety of construction projects with a high level of accuracy
- Use software to generate reports for budget tracking and analysis for multiple road construction projects running concurrently and consultant invoice review, tracking and contract preparation
- Assisted in environmental monitoring and force account analysis
- Perform information gathering, retrieval and interpretation for in-agency and outside-agency construction project audits to facilitate an accurate and efficient audit
- Review certified payrolls for labor compliance, respond to labor compliance inquiries from outside agencies and conduct Equal Employment Opportunity (EEO) employee interviews
Engineering Aide
County Of Riverside Transportation Dept
Riverside
04.2013 - 02.2017
- Provide administrative support for Capital Projects.
- Prepare progress pay estimates, enter quantities and costs of material for a variety of construction projects
- Process contract change orders and create notice of completions for capital projects
- Provide technical guidance to clerical staff
- Coordinate meetings with County staff, Contractors and other outside agencies
- Riverside, Ca.
Office Assistant II - Office Assistant III
County Of Riverside Transportation Dept
Riverside
06.2007 - 04.2013
- Delivered comprehensive administrative support for street improvement projects, enhancing overall office efficiency.
- Processed community complaints and requests related to traffic signal maintenance.
- Responded to public inquiries about department operations regarding street improvements.
- Maintained an organized filing system for efficient record management.
- Performed data entry to ensure accurate database records and reporting.
- Proofread documents, ensuring accuracy and clarity in final versions.
- Composed and initiated timely replies to routine correspondence.
- Handled phone inquiries from public and external agencies, providing essential information.
Education
Bachelor of Arts – BA - Anthropology
California State University Fullerton
Fullerton, CAAssociate of Arts – AA - Anthropology
Fullerton College
Fullerton, CASkills
- ICD-10-CM coding
- CPT and HCPCS coding
- Medical terminology
- Microsoft Office Suite
- Collaboration tools
- PeopleSoft proficiency
- Zoom and virtual meetings
- Adobe Acrobat Pro expertise
- Interpersonal and organizational skills
- Attention to detail
- Written and verbal communication
- Data entry and analysis
- Adaptability and proactivity
- Problem-solving abilities
- Remote work experience
Certification
- CPC-A Certification (Certified Professional Coder), AAPC, 2024
- Real Estate Sales Agent License (01973161), 2023, Department of Real Estate
- 10-Hour Construction Safety and Health (14-006206974), 2021, OSHA Safety Training Institute
References
References available upon request.
Timeline
Eligibility Technician I
County Of Riverside Department Of Public Social Services
08.2024 - Current
Office Technician (Typing)
California Department of Corrections and Rehabilitation
12.2023 - 03.2024
Engineering Technician I - Engineering Technician II
County Of Riverside Transportation Dept
02.2017 - 09.2022
Engineering Aide
County Of Riverside Transportation Dept
04.2013 - 02.2017
Office Assistant II - Office Assistant III
County Of Riverside Transportation Dept
06.2007 - 04.2013
Bachelor of Arts – BA - Anthropology
California State University Fullerton
Associate of Arts – AA - Anthropology
Fullerton College
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