Devon Earl Gillard
Spanish Fort
Summary
Experienced sales associate with 11 years in the automotive supplies industry, recognized for exceeding sales goals through effective customer interaction. Proficient in conflict resolution and active listening, enhancing client relationships and fostering loyalty. Strong adaptability and problem-solving abilities, supporting team achievements in fast-paced settings. Dedicated to providing outstanding service, leveraging comprehensive product knowledge to fulfill varied customer requirements.
Overview
12
12
years of professional experience
Work History
Sales Associate
N&N Auto Supplies
Jamaica
11.2013 - 07.2025
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Provided accurate information about products, prices and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers in selecting auto supplies and accessories.
- Processed transactions accurately using point-of-sale systems.
- Restocked inventory shelves to ensure product availability for customers.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
High School Diploma -
Ocho RIos High School
Ocho RIos, Jamaica05-1983
Vocational - Welding
Ocho Rios High School
Ocho Rios, Jamaica05-1983
Skills
- Presentation Skills
- Conflict Resolution
- Problem Solving
- Active Listening
- Time Management
- Communication Skills
Timeline
Sales Associate
N&N Auto Supplies
11.2013 - 07.2025
High School Diploma -
Ocho RIos High School
Vocational - Welding
Ocho Rios High School