Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Operations Coordinator
Catskill Mountain Houses
02.2023 - Current
Provided direction and guidance to internal teams in order to achieve targets.
Implemented troubleshooting, root cause analysis and issue resolution.
Introduced new methods, practices, and systems to reduce turnaround time.
Collaborated with area managers to evaluate needs and optimize operational plans.
Managed internal operational standards and productivity targets.
Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
Documented transactions, orders and expenditures to gather sales data and forecast financial needs.
Collected customer feedback and made business adjustments to improve retention and satisfaction.
Cleaning Specialist
Red Cottage, Inc.
06.2019 - Current
Improved cleanliness and sanitation by performing thorough cleaning tasks on a daily basis.
Maintained a safe environment for clients by adhering to strict cleaning protocols and guidelines.
Provided excellent customer service, addressing client concerns promptly and professionally.
Assisted management in developing new strategies for improved efficiency in overall operations.
Boosted team productivity by assisting coworkers with their assigned tasks when needed.
Contributed to company reputation with consistently exceptional performance in all assignments.
Education
Bachelor of Science - Business And Marketing
Colorado State University Global
Englewood, CO
01.2024
High School Diploma -
Livingston Manor Central School
Livingston Manor
06.2016
Skills
Conflict Mediation
Project Scheduling
Process Implementation
Risk Management
Forecasting
Data Analysis
Vendor Relations
Critical Thinking
Problem Solving
Adaptability
Conflict Resolution
Personnel Resource Allocation
Timeline
Operations Coordinator
Catskill Mountain Houses
02.2023 - Current
Cleaning Specialist
Red Cottage, Inc.
06.2019 - Current
Bachelor of Science - Business And Marketing
Colorado State University Global
High School Diploma -
Livingston Manor Central School
Similar Profiles
Michelle DuBoisMichelle DuBois
Administrative Assistant at Catskill Mountain Housing Development Corp.Administrative Assistant at Catskill Mountain Housing Development Corp.