Brenda Keahey
Ranchester,WY
Summary
Talented Operations Coordinator successful at supervising and directing daily efforts of project teams and developing effective work procedures and processes. Results-oriented and organized with extensive experience working in fast-paced environments to consistently meet operational targets.
Equipped Operations Coordinator with great attention to detail and to professionally deal with internal and external personnel. Sound knowledge of administrative and clerical procedures. Quickly and calmly adapts to changing schedules and updates financial tracking documents to keep projects on budget.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
Work History
Operations Coordinator
Second Chance Sheridan Cat Rescue
Sheridan, Wyoming
10.2023 - Current
- Coordinated daily operations for animal intake and care processes.
- Managed scheduling for volunteer shifts and staff assignments.
- Streamlined communication between team members and external partners.
- Contact and coordinate with contractors or service providers for necessary repairs and maintenance.
- Monitor and restock supplies related to cleaning, maintenance, and repairs.
Assistant Manager
Dairy Queen
Sheridan
07.2017 - 10.2019
- Supervised daily operations to ensure smooth service and customer satisfaction.
- Trained and mentored team members on food safety and customer service standards.
- Managed inventory levels and assisted with ordering supplies to maintain stock.
- Coordinated employee schedules to optimize staffing during peak hours.
- Implemented promotional campaigns to enhance customer engagement and brand loyalty.
- Conducted regular quality checks on food products to uphold company standards.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
Analytical Lab Technician
Inter-Mountian Laboratory
Sheridan, Wyoming
08.2006 - 09.2015
- Conducted routine chemical analyses using standard laboratory equipment.
- Maintained accurate records of test results and observations.
- Prepared samples for analysis following established protocols.
- Collaborated with team members to ensure lab safety procedures were followed.
- Operated and calibrated laboratory instruments to ensure precision in measurements.
- Assisted in developing new testing methods to improve efficiency.
- Communicated findings clearly to support quality control efforts.
- Prepared solutions of standard reagents required for testing samples according to documented specifications.
- Developed and validated analytical methods to measure the concentration of compounds in samples.
- Provided technical support for research projects related to product development, validation, and improvement activities.
- Trained new technicians on laboratory best practices and safety standards.
Education
Bachelor of Arts - Psychology
University of Wyoming
Laramie, WY 08.2025 - 02.2026
Associate of Applied Science - Psychology and Human Services
Northern Wyoming Community College
Sheridan, Wyoming 08.2020 - 05.2024
Skills
- Customer service
- Data analysis
- Team collaboration
- Project management
- Effective communication
- Conflict resolution
- Scheduling coordination
- Laboratory techniques
- Supply management
- Risk management
- Conflict mediation
- Administrative management
- Human resources
- Staff supervision
Affiliations
- Coach soccer for Junior High kids
Timeline
Bachelor of Arts - Psychology
University of Wyoming
08.2025 - 02.2026
Operations Coordinator
Second Chance Sheridan Cat Rescue
10.2023 - Current
Associate of Applied Science - Psychology and Human Services
Northern Wyoming Community College
08.2020 - 05.2024
Assistant Manager
Dairy Queen
07.2017 - 10.2019
Analytical Lab Technician
Inter-Mountian Laboratory
08.2006 - 09.2015