Lorena Ware
Las Vegas,NV
Summary
Love to work and dedicate myself in helping and serving in patient care. Teaching New Staff and see how they learn, I enjoy seeing them grow in their journey. Good Communication skills and ability to work in teams. Good Time-Management Strong work ethic and determination to succeed Ability to adapt and adjust to new and changing situations
Overview
27
27
years of professional experience
1
1
Certificate
Work History
Operations Coordinator
National Phlebotomy Provider Network
02.2024
- Scheduling: Mobile Draws for 6 States
- Calls- 80-100 a day
- Resolve-Assist-Guide- Mentor-Technicians (20) as needed
- Meet daily scheduling goals
- Resolve patients/clients calls
- Mobile draws as Needed
Clinic/Lab Manager
01.2022
- Promoted to Clinic/Lab Manager
- Duties oversee and managed the daily flow of 4 clinics FD-MA- 5 Referrals-Providers- Residents
- Variety Duties: Payroll, vacation, write-ups, evaluations, training, Mentor, maintain credentialing cover as needed when short staffed
- 1 year decreased Turnover rate by 45%
- Charge of 12 labs assisted to reinstate 3 State Lab Licenses duties included oversee and train staff on the expectations of Lab for Point of Care Testing and maintain
- Assisted all MA to obtain and maintain Lab Assistant License and understand perform under State Protocol
- Always prepared for Inspection and assisted opening 2 new Clinic Labs.
Clinic/Lab Manager
UNLV Health
08.2019 - 08.2023
- Remotely- Schedules-Vacations-Time Off- Prepared Lab Documents New Hires-Scans-Meeting-Assisted Providers & Staff as needed,zoom meetings with Lead regarding Lab issues or concerns, assigned daily duties to staff.
MA
Premise Health
02.2018 - 07.2019
- MA-Worked in the Lab area drew blood, vitals BMI, vaccines, and controls, temp logs, roomed
- Reviewed patient’s history - meds
- Refills-Interpreter.
Lab Manager
Synergy Laboratories
08.2010 - 02.2018
- Started as mobile phlebotomist within 1 month was promoted to manager, interviewed, hired, trained, terminated, payroll
- Inventory, cost control, ordering, meeting clients, worked with new accounts, took care of any problems with accounts, staff or patients
- Handled all Lab Operations.
ma-cna-phlebotomist-orderly-scrub tech-Interpreter/translator
Mary Lanning Memorial Hospital
01.1997 - 05.2010
- MA- Duties
- 1st Bilingual in the Hospital was sent to be get Certified Medical Interpreter was assigned to translate all forms for hospital
- Reported to Float pool so had different titles each area had different duties and always met the expextactions of the Hospital.
Education
GED -
Community College
Hastings, NESkills
- Scheduling Management
- Customer Invoicing
- Process Implementation
- Supply Ordering
- Training Management
- Payroll Administration
- Operations Management
- Scheduling Coordination
- Management
- Staff Supervision
- Performance monitoring
- Team Training
- Budget Administration
- Human Resources
- Customer Service
- Teamwork and Collaboration
- Employee Motivation
- Relationship Building
- Decision-Making
- Goal Setting
- Records Organization and Management
- Employee Scheduling
- Scheduling
- Effective leader
- Inventory Control
- Customer Service Management
- Schedule Management
- Staff Management
- Proficient in Software
- Team Leadership
- Inventory Management
- Budget Control
- Staff training/development
- Employee Relations
- Administrative Management
- Recruitment
- Payroll Administration and Timekeeping
- Performance Evaluations
- Hiring and Onboarding
- Department Oversight
- Staff Development
- Performance Improvement
Certification
- Oct 2024, CPR/BLS
- 05/18/2025, OFFICE Lab Assistant LICENSE, NV
- 09/03/2003, Registered Medical Assistant, AMT
Languages
Spanish
Native or Bilingual
Timeline
Operations Coordinator
National Phlebotomy Provider Network
02.2024
Clinic/Lab Manager
01.2022
Clinic/Lab Manager
UNLV Health
08.2019 - 08.2023
MA
Premise Health
02.2018 - 07.2019
Lab Manager
Synergy Laboratories
08.2010 - 02.2018
ma-cna-phlebotomist-orderly-scrub tech-Interpreter/translator
Mary Lanning Memorial Hospital
01.1997 - 05.2010
GED -
Community College
References
- Dr. Dawn Buddha, Director of Internal Medicine, UNLV Health, 502-435-4545, Buddha.dawn@unlv.edu
- Dr. John Varras, Internal Medicine-Lab Director, UNLV Health, 702-860-8344, John.varras@unlv.edu
- Kristi Putman, Director, 585-362-2660, kristi.putman@unlv.edu
References
- Dr. Dawn Buddha, Director of Internal Medicine, UNLV Health, 502-435-4545, Buddha.dawn@unlv.edu
- Dr. John Varras, Internal Medicine-Lab Director, UNLV Health, 702-860-8344, John.varras@unlv.edu
- Kristi Putman, Director, 585-362-2660, kristi.putman@unlv.edu
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