DEVONNA MCCRAW
Detroit
Summary
Experienced professional with expertise in tax preparation, financial stewardship, and operational oversight. Proven track record of leading teams to ensure compliance in complex regulatory environments. Strong ability to cultivate partnerships that drive sustained business growth.
Overview
32
32
years of professional experience
Work History
Tax Preparation & Accounting
Turner Quality Taxes Services LLC
Southfield
04.2019 - 01.2026
- Managed tax preparation and financial reporting for individuals and small businesses.
- Executed tax preparation and accounting tasks for clients, ensuring accuracy in financial reporting.
- Ensured compliance with state and federal regulations while maintaining accurate financial records.
- Managed daily operations and team, performed bank account reconciliation, assisted entry-level tax preparers, distributed bulk refunds, printed checks, resolved escalated customer complaints, managed purchasing, approved payables and receivables, ensured compliance with IRS protocol, conducted staff meetings, integrated new software systems, developed marketing strategies.
Business Development
Loving Heart Home Care
Detroit
08.2015 - 04.2019
- Analyzed marketing trends and established relationships with potential clients to support business development.
- Expanded service reach by managing community partnerships and contributing to business growth.
- Established partnerships with state agencies to enhance communication and collaboration.
- Implemented new programs offered by state agencies.
- Coordinated community outreach programs to raise awareness of home care services.
- Fostered a positive workplace culture through team-building activities and initiatives.
Restaurant Owner & Management
Sydney’s Place & Sunrise Café
Detroit
05.2007 - 08.2015
- Managed daily operations, team performance, bank account reconciliation, purchasing, payables and receivables, while ensuring adherence to state protocols, conducting staff meetings, integrating new software systems, creating team building strategies, and implementing marketing initiatives.
- Managed daily operations of a busy restaurant and café environment.
- Directed restaurant operations, overseeing financial auditing and staff management to ensure compliance and efficiency.
- Oversaw inventory management and supplier relationships for food and beverage supplies.
- Developed seasonal menus to enhance customer experience and satisfaction.
Office Coordinator
Wilcox
Farmington
11.2003 - 04.2007
- Coordinated office operations to support staff and management at Wilcox.
- Managed scheduling for meetings, appointments, and travel arrangements.
- Maintained organized filing systems for easy access to documents.
- Streamlined purchasing processes, enhancing approval speed for payables and receivables. Integrated new software systems to enhance operational workflows. Prepared comprehensive reports for minority development director and global director. Cultivated positive contractor relations with major companies to support project success. Coordinated meetings with diverse stakeholders to facilitate collaboration. Addressed participant concerns related to new project development. Coordinated minority development events, boosting community engagement and participation. Reconciled p-card transactions to ensure accurate financial records. and travel arrangements for global director and minority development manager.
Property Manager
Town Square
Detroit
02.1999 - 02.2003
- Managed rent collection and financial reporting, ensuring accuracy and compliance with financial regulations.
- Oversaw daily operations for residential and commercial properties to ensure optimal performance.
- Handled lease agreements, including renewals and terminations, to support tenant retention.
- Coordinated property maintenance and repairs with vendors, enhancing property condition and tenant satisfaction.
- Addressed tenant inquiries and resolved disputes promptly to enhance satisfaction.
- Screened and selected tenants through thorough background and credit checks.
- Led maintenance team and reported operational status to board of directors, facilitating informed decision-making.
- Combined construction and property management responsibilities for streamlined processes.
MINORITY DEVELOPMENT ASSISTANT
Dana Corporations
Farmington
05.1997 - 01.1999
- Researched minority needs and local resources to guide effective program development.
- Executed targeted outreach and support efforts to advance minority development initiatives.
- Collaborated with local organizations to promote diversity and inclusion initiatives.
- Assisted in planning and implementing community outreach programs to enhance engagement.
- Organized workshops and training sessions focused on skill development for participants.
- Facilitated training sessions with suppliers, creating opportunities for program participants.
- Assisted in grant writing and funding proposals, securing essential resources for initiatives.
- Maintained accurate records of program activities and collected participant feedback.
Development Assistant
Cooperative Services
Southfield
06.1994 - 04.1997
- Supported housing development initiatives to ensure project completion and compliance.
- Prepared comprehensive reports for board of directors, highlighting key project updates.
- Integrated new software systems to improve project management processes.
- Maintained strong contractor relations to facilitate smooth project execution.
- Conducted bid meetings to evaluate proposals for new construction projects.
- Coordinated meetings with local and state officials to support alignment on housing development initiatives.
- Addressed member concerns regarding new project developments to ensure satisfaction.
- Managed purchasing, approved payables and receivables, ensured compliance with state protocol, integrated new software systems to streamline operations, prepared reports for board of directors, managed blueprint archives, maintained contractor relations, conducted bid meetings, coordinated meetings with local and state officials, addressed member concerns regarding new project development, prepared annual bid packages for new construction ventures.
Education
Some College Coursework - Business Administration And Management
Marygrove College
Detroit, MISome College Coursework - Accounting
Wayne County Community College
Detroit, MISkills
- Tax preparation
- Strategic planning and operational oversight
- Analytical problem solving
- Proficient in MS Office
- Tax compliance
- Strategic planning
- Project coordination
- Financial reporting
Timeline
Tax Preparation & Accounting
Turner Quality Taxes Services LLC
04.2019 - 01.2026
Business Development
Loving Heart Home Care
08.2015 - 04.2019
Restaurant Owner & Management
Sydney’s Place & Sunrise Café
05.2007 - 08.2015
Office Coordinator
Wilcox
11.2003 - 04.2007
Property Manager
Town Square
02.1999 - 02.2003
MINORITY DEVELOPMENT ASSISTANT
Dana Corporations
05.1997 - 01.1999
Development Assistant
Cooperative Services
06.1994 - 04.1997
Some College Coursework - Business Administration And Management
Marygrove College
Some College Coursework - Accounting
Wayne County Community College