Carina Hernandez
Staten Island,NY
Summary
Seeking a position in a dynamic organization. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
TAX PREPARATION
Project Hospitality
01.2024 - 04.2024
- Research and analysis tax laws
- Increased efficiency of tax preparation process by organizing records meticulously throughout the year.
- Trained junior staff members in proper tax preparation techniques and procedures, improving overall team performance.
- Assisted in tax preparation efforts, ensuring compliance with local, state, and federal regulations.
- Assisted in tax preparation efforts by gathering relevant documentation and providing accurate information for filings.
- Assisted clients with tax preparation and filing processes, ensuring full compliance with all relevant regulations.
- Implemented secure systems for the protection of sensitive client information during the tax preparation process.
ERAP DIRECTOR
Project Hospitality
- 02.2023
- Assisted ERAP Program Director in completing project deadlines.
ERAP Enroller
Project Hospitality
08.2021 - 01.2022
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
Project Hope Crisis Counselor
Project Hospitality
03.2021 - 08.2021
- Provided emotional support to vulnerable clients on Staten Island
- Provided timely assistance to individuals in crisis, utilizing active listening skills and empathy to establish rapport quickly.
- Conversed with individuals in crisis which called or texted hotline for assistance.
- Developed resources for clients in need, connecting them with community services and programs that best suited their situation.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Assisted clients in exploring feelings and understanding behaviors.
Home Health Aid
Special Touch
02.2017 - 11.2017
- Supported clients by providing housekeeping and laundry services
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
Medical Assistant
Dr. Fakheri Ophthalmologist
06.2015 - 12.2015
- Admitted patients and performed eye tests.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Verified patient insurance coverage and collected required co-payments.
General Manager
V.C.C Services
07.2006 - 07.2010
- Chosen as an example for other associates training
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled sensitive customer information with discretion, maintaining confidentiality at all times.
- Achieved high levels of accuracy in processing transactions by meticulously following established protocols.
- Managed a high volume of daily transactions without compromising quality or accuracy.
- Trained new hires on company policies and procedures, increasing overall team efficiency and knowledge base.
- Balanced multiple registers at the end of shifts, confirming accurate reporting of daily sales totals.
- Counted, balanced and reconciled cash and credit card payments and identified gaps in proper cash-handling procedures.
- Handled high volumes of cash daily, keeping meticulous records to ensure accountability and transparency.
- Maintained strong knowledge of company policies regarding transaction limits, check-cashing guidelines, and other relevant regulations.
Education
HHA Certificate -
Special Touch School
03.2017
No Degree - Adult And Continuing Education
College of Staten Island
01.2006
High School Diploma -
Susan E. Wagner H.S.
06.2004
Skills
- Microsoft Office including Microsoft Word, Excel, Powerpoint
- Tax Preparation
- Tax preparation skills
- Tax audits
- Tax preparation proficiency
- Team Leadership
- Time Management
- Cash handling proficiency
- Transaction Processing Efficiency
- Financial Regulations Compliance
- Banking System Familiarity
Volunteer Experience
9/05-9/13, O.L.O.M.C St Benedicta Catholic Church SI, NY, CCD Assistant Teacher, Help CCD teachers with students, Instruct when the teacher is absent, Prepare weekly lesson plans
References
Available upon request
Timeline
TAX PREPARATION
Project Hospitality
01.2024 - 04.2024
ERAP Enroller
Project Hospitality
08.2021 - 01.2022
Project Hope Crisis Counselor
Project Hospitality
03.2021 - 08.2021
Home Health Aid
Special Touch
02.2017 - 11.2017
Medical Assistant
Dr. Fakheri Ophthalmologist
06.2015 - 12.2015
General Manager
V.C.C Services
07.2006 - 07.2010
ERAP DIRECTOR
Project Hospitality
- 02.2023
HHA Certificate -
Special Touch School
No Degree - Adult And Continuing Education
College of Staten Island
High School Diploma -
Susan E. Wagner H.S.
Similar Profiles
Ariana TariqAriana Tariq
Youth Worker at Project HospitalityYouth Worker at Project Hospitality
HABEEB KAZEEMHABEEB KAZEEM
F-80 SUPERVISOR at Project HospitalityF-80 SUPERVISOR at Project Hospitality
Jessica FeltonJessica Felton
Housing Specialist (Case Manager) at Project HospitalityHousing Specialist (Case Manager) at Project Hospitality