Deputy Sheriff and Military Veteran with a Secret Security Clearance and 3+ years of proven experience in maintaining an awareness of all product knowledge, current or upcoming product | trends, and ensuring high levels of customer satisfaction working within organizations comprised of over 600 personnel in a complex, fast-paced environment. Possess a comprehensive background in coaching and motivating teams, delivering sales, customer experience, merchandising, visual, and operational expectations derived from conducting domestic and global operations. Demonstrated ability to collaborate and communicate with multiple levels of management across diverse cultural audiences. Possess extensive knowledge in sharing expertise of products and trends to fit customer's needs, contributing to a positive and inclusive work environment, and cross-functional leadership. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Deputy Sheriff
Jefferson County Sheriff's Office
09.2019 - Current
Improved community safety by conducting routine patrols and responding to emergency calls promptly.
Enhanced public trust by providing professional and compassionate assistance during emergencies.
Reduced criminal activity through diligent surveillance, proactive policing, and collaboration with local businesses and residents.
Conducted thorough investigations that led to the successful prosecution of numerous offenders.
Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
Provided security at various community events, ensuring a safe environment for attendees.
Assisted in the training of new deputies, sharing knowledge and experiences to help them excel in their roles.
Prevented accidents by enforcing traffic laws and promoting safe driving practices among motorists.
Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
Testified effectively in court, presenting clear evidence that contributed to successful case outcomes.
Developed strong relationships with community leaders, fostering open communication channels for addressing concerns collaboratively.
Contributed to department initiatives focused on improving policies, procedures, equipment usage, or overall performance standards within the organization.
Interviewed criminal targets and witnesses to uncover facts for verification and authentication.
Gathered information and evidence to assist in solving crimes.
Provided public safety assistance at community events to maintain safe and secure environments.
Identified suspicious activity and conducted interviews with witnesses to build cases.
Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
Investigated incidents and crimes, collected evidence, and recorded witness statements.
Patient Administration Supervisor | Site Supervisor
United States Army
01.2017 - 09.2019
Supervised a team of up to 14 personnel and provided daily work schedules, job proficiency training, administrative management, and personal coaching | mentoring
Performed 24-hour, continuous security operations and force protection with zero incidents sustaining high-level operational readiness rate
Trained to respond to emergency situational awareness in desert, mountain, and urban environments
Evaluated department policies and procedures recommending improvements and maximizing organizational efficiency
Audited over 1,000 medical records for accuracy, input correct data into multiple databases, received and processed medical records requests, in addition to receiving | routing medical records to various locations
Tracked, logged, and maintained charts flagging incomplete or inaccurate information for follow-up review ensuring 100% records accuracy
Engineered a detailed and efficient cross-level training plan that resulted in the team attaining 100% proficiency with all assigned organizational training.
Streamlined administrative processes by implementing efficient systems and procedures, resulting in reduced operational costs.
Enhanced team productivity by establishing clear goals, expectations, and performance metrics for staff members.
Developed comprehensive training programs for new hires, ensuring seamless integration into the team and consistent service quality.
Managed daily operations of the department, delegating tasks appropriately and monitoring progress to ensure timely completion.
Improved office organization by introducing innovative filing systems and document management practices that increased efficiency.
Coordinated cross-departmental initiatives to enhance communication between teams and increase overall company effectiveness.
Conducted over 50 security patrol operations, provided 300 hours of security for organization and international personnel in support of global assignments
Observed and monitored movements around operational area, conducted foot and vehicle patrols of designated areas, and utilized multiple surveillance systems while maintaining high level security
Produced daily reports accurately providing bed counts and all admission and disposition transactions with a 24-hour period in accordance with company standard operating procedures (SOP)
Performed Patient Administration Accounting Transactions using the Armed Forces Billing and Collection Utilization Solution
Managed a 3 military members and 3 civilian employees providing training on patient scheduling, proper techniques for interviewing patients, and basic medical terminology.
Education
Associate of Science in Criminal Justice - Criminal Justice
Eastern Gateway Community College
Skills
Time Management
Organizational Skills
Interpersonal Skills
Inventory Control
Fiscal Budget Management
Decision Making Capability
Risk Safety Mitigation
Oral Written Communication
Program Manager
Court Testimony
Civil and Criminal Law Expertise
Subpoena Delivery
Background Investigations
Specialized Military Training
Patient Administration Specialist Course
Certified Electronic Health Specialist
Risk Management Basic Course
Emergency Preparedness Course
Combat Life Savers Course
Basic Life Savers Course (BLS | CPR)
Healthcare Team Transformation Training
HIPPA and Privacy Act Training
Advanced Marksmanship Training
Timeline
Deputy Sheriff
Jefferson County Sheriff's Office
09.2019 - Current
Patient Administration Supervisor | Site Supervisor