Summary
Overview
Work History
Education
Skills
Timeline
Generic

Devontrey Mitchell

Oklahoma City,OK

Summary

Dynamic and reliable Sales Associate with extensive experience at Burlington, excelling in customer service and teamwork. Proven ability to enhance store organization and boost customer satisfaction through effective communication and problem-solving skills. Adaptable and goal-oriented, consistently delivering exceptional results in fast-paced environments.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

7
7
years of professional experience

Work History

Sales Associate/Backroom Inventory Associate

Burlington
05.2024 - 10.2024
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and managed inventory in the store's stockroom, ensuring it's readily available for sales.

Sales Associate

Walmart Supercenter
05.2023 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Sales Associate

Neighborhood Walmart
05.2022 - 02.2023
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Improved store cleanliness and organization, leading to more appealing shopping environment.

Stocking Associate

Crest Foods
06.2020 - 08.2020
  • Enhanced store organization by accurately stocking shelves and maintaining inventory control.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Examined and inspected stock items for defects and reported damages to supervisor.
  • Maintained effective team member communication.
  • Scanned, recorded and verified received inventory during regular shipments.
  • Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Greeted customers and directed to requested products.
  • Answered customer questions and provided detailed product information.

Crew Member Cook

Firehouse Subs
03.2018 - 09.2018
  • Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
  • Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Prepared food items according to recipe to drive quality and consistency.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Demonstrated attention to detail while assembling meals according to specific customer requests or dietary restrictions.
  • Contributed to overall team success by proactively seeking opportunities for improvement and offering assistance to colleagues when needed.
  • Exhibited adaptability by quickly learning new menu items, recipes, and preparation methods as required by seasonal changes or promotions.

Education

High School Diploma

Putnam City High School
5300 NW 50th Street
05-2020

Skills

  • Customer service
  • Teamwork and collaboration
  • Goal oriented
  • Reliable and punctual
  • Excellent people skills
  • Flexible schedule
  • Problem-solving skills
  • Listening skills

Timeline

Sales Associate/Backroom Inventory Associate

Burlington
05.2024 - 10.2024

Sales Associate

Walmart Supercenter
05.2023 - 12.2023

Sales Associate

Neighborhood Walmart
05.2022 - 02.2023

Stocking Associate

Crest Foods
06.2020 - 08.2020

Crew Member Cook

Firehouse Subs
03.2018 - 09.2018

High School Diploma

Putnam City High School

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