Summary
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

NADIA DEFREITAS

Customer Service Representative
Brooklyn,NY

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Work History

Backroom Inventory Associate

Target
Brooklyn, NY
08.2021 - 07.2022
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Took inventory of merchandise to identify items needing reordering or replenishment.
  • Received and counted stock items to record data manually or on computer.

Customer Service Representative

Dial America
Orlando, FL
02.2019 - 07.2021
  • Responded to telephone inquires and complaints following standard operating procedures.
  • Updated and maintained database with accurate customer information and timely data entry.
  • Assist with customer accounts.

Education

Certification - Nail Speciality

Ridge Technical College
Winter Haven, FL
01.2021 - 05.2021

Skills

Understanding Customer Needs

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Timeline

Backroom Inventory Associate

Target
08.2021 - 07.2022

Certification - Nail Speciality

Ridge Technical College
01.2021 - 05.2021

Customer Service Representative

Dial America
02.2019 - 07.2021
NADIA DEFREITASCustomer Service Representative