Devren Chase
Waldorf
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results
Overview
19
19
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Store Manager
Sally Beauty Holdings Inc.
Waldorf
02.2024 - Current
- Managed daily store operations and ensured optimal customer service levels.
- Trained and developed staff in product knowledge and sales techniques.
- Oversaw inventory management, including stock replenishment and organization.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Established customer service standards and monitored staff compliance.
Store Manager
Vans
Fairfax
07.2022 - 02.2024
- Oversaw store day to day operations
- Lead district talent development training and recruiting of top leadership talent
- Produce consistent sales targets and stretch goals through selling training and seminars
- Lowered store shrink with lp best practices
- Produce high caliber talent that was promoted to store manager roles in the district
District Sales Manager
Anderson Merchandisers
Washington
02.2019 - 04.2021
- Oversaw and lead visual execution, sale through, and profit over a 65 store market consisting of 60 Walmart's and 5 Sam's club
- Managed and developed a total of 18 territory managers, assisting in the development of indirect reports for future growth (total head count of market 70 direct and indirect reports)
- Coached team in client service relationships with vendors
- Developed new selling training seminar for in house events and assisted selling projects
- Plan and manage new store openings and remodeled
- Partnered in Company DSM advisory board, for new best practices for the field leadership
- Assigned as regional talent specialist to help develop the coaching, recruiting , interview style, and bench preparation of my peers
- Empowered and coach team during store 360 visit walk throughs with celebrating wins and developing a bought into action plans to win back opts
Area Sales Manager
Wilsons Leather
Washington
03.2016 - 02.2019
- Oversaw sales,and day to day operations in a mixed volume market totaling in 6.6m
- Weekly travels and audits for store manager development
- Daily operations and leadership of a home location volume 1 Location
- Maximize kpi quality through weekly workshops with managers and teams
- Lead team in sale quality that is driving comp. increase
- Ensuring LP best practices are in place and followed and successfully lowering shrink by 57% in yr one
- Helped partner with managers in district in talent succession planning and sourcing top talent
- Weekly conference calls for managers on talent strategies and proper scheduling bases on volume groups and sales trends and other facets under people product and presentation
District Visual Manager
Charlotte Russe Inc.
Washington
06.2015 - 03.2016
- Led District Visual Exellence over a 15 store market
- Daily operations exellence of home location
- Recruit and retain top talent
- Ensured visual presentation and window execution were to company standard for district of 15 (volume 22.5m)
- Held visual workshops to help with flexing to product flow and customer base
- Used conference calls and touch bases to go over merchandise flow, visual best practices,and visual call outs from visits
- Weekly travel to each store in district to develop SM in WOW execution
- Successfully turned around business to now exceeding comp and plan goals by at least 15% monthly ( by focusing on talent, visuals, and operational exellence)
- Driving conversion to exceed to pl and comp
- Implementing workshops that will not only drive quality in sales but develops and retain talent
Store Manager
Express
Waldorf
05.2013 - 06.2015
Area Manager
Ashley Stewart
Washington
02.2011 - 02.2013
Store Manager Trainer (Mid-Atlantic)
Claire's Boutique
Waldorf
04.2007 - 05.2011
Education
Bachelor of Science - Human Services
Purdue University
West Lafayette, IN 07.2025 - 01.2026
Associate of Applied Science - Information Technology
ITT Technical Institute
Springfield , VA 06.2007 - 09.2009
Skills
- Performance analysis
- Relationship building
- Problem resolution
- Inventory management
- Financial operations management
- Employee supervision and motivation
- Vendor management
- Customer service management
- Team development
- Recruiting and hiring
- Advertising and marketing
- Effective customer communication
Certification
- Va Realtor, Licensed since 2024. Keller Williams
Timeline
Bachelor of Science - Human Services
Purdue University
07.2025 - 01.2026
Store Manager
Sally Beauty Holdings Inc.
02.2024 - Current
Store Manager
Vans
07.2022 - 02.2024
District Sales Manager
Anderson Merchandisers
02.2019 - 04.2021
Area Sales Manager
Wilsons Leather
03.2016 - 02.2019
District Visual Manager
Charlotte Russe Inc.
06.2015 - 03.2016
Store Manager
Express
05.2013 - 06.2015
Area Manager
Ashley Stewart
02.2011 - 02.2013
Associate of Applied Science - Information Technology
ITT Technical Institute
06.2007 - 09.2009
Store Manager Trainer (Mid-Atlantic)
Claire's Boutique
04.2007 - 05.2011