Devrin Yates
Victoria,USA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
8
8
years of professional experience
Work History
Online Boutique Owner
Poshmark/Ebay
08.2021 - Current
- Manage small online business selling wholesale clothes and home decorations
- Top rated five star seller, Poshmark verified
- Kept meticulous cost and sales records through Google Sheets
- Sourced inventory
- Monitored buyer interest in brands, sizes, and engagement through day to create effective marketing strategy
- Created appealing content through item photos and detailed descriptions
- Consistently provided high quality customer service through messaging, negotiations, and packaging
Seasonal Administrative Assistant
New Chapter Financial Solutions
01.2023 - 06.2023
- Provide administrative support to the CEO and tax department in a manner that optimizes efficiency, resources, and client satisfaction
- Process and assemble tax returns, extensions and estimates
- Prepare tax organizers and engagement letters in accordance with firm policies and procedures
- Prepare correspondence, proofread and format documents using Microsoft Word
- Handle mail, calls and scheduling of CEO's appointments
- Review of correspondence, reports, and other documents; prioritizes such materials and prepares summaries as necessary
- Assist in development of training materials and department communications
- Assist in maintaining databases, spreadsheets, project trackers, etc
- To be current and accurate
Store Manager
Lovisa
08.2020 - 10.2021
- Maximized profitability amongst staff by setting and meeting monthly sales targets
- Managed 10/15 associates and managers
- Organized annual budget, overseeing all aspects of the stores operations, such as supply purchases, payroll & taxes, and marketing programs
- Strong people management skills and thorough understanding of performance management
- Hired, Trained, and developed employees for various positions throughout the store
- Driving continuous sales and KPIs in a fast-paced, high volume retail environment
- Delivering an exceptional customer experience
- Maintaining stock management, visual merchandising, and loss prevention standards
Assistant Store Manager
GUESS
09.2018 - 08.2020
- Directed 20/25 employees which included coaching, mentoring, and disciplinary actions
- Helped drive sales through the implementation of new in-store marketing initiatives and changes to product placement
- Conducted weekly store inventory audits and managed inventory based on sales performance and product popularity to minimize excess stock
- Achieved 100% compliance with corporate policies and 100% compliance with local health codes
Manager/Supervisor
Plato's Closet
11.2016 - 09.2018
- Managed 25 employees and oversaw their performance, resulting in a 90% increase in customer satisfaction and a 2% decrease in employee turnover
- Prepared employee scheduling and payroll processes, reducing time spent on payroll by 15 hours per week
- Social media management (Instagram)
- Developed the new seasonal merchandise strategy, increasing sales and profit by 40%
- Oversaw inventory of 50k items, ensuring adherence to plan-of-action for replenishment
- Planned 5+ store events including, grab bag Event and holiday parties, increasing employee engagement by 100%
Education
Real Estate -
Del Mar College
High School Diploma -
Tuloso Midway
Corpus Christi, TX05-2013
Skills
- Customer service
- Social Media Management
- Event Planning
- Loss Prevention
- Microsoft Word
- Budgeting
- Mentoring
- Leadership
- Sales
- Retail sales
- Microsoft Excel
- E-Commerce
- Recruiting
- Microsoft Outlook
- Store management
- Marketing
- Retail Management
- Customer Engagement
- Team Management
- Product Knowledge
- Brand Awareness
- Demonstrations
- Problem-Solving
- Customer Service
- Multitasking
- Decision-Making
- Excellent Communication
- Team Development
- Communication Management
- Data Entry
Timeline
Seasonal Administrative Assistant
New Chapter Financial Solutions
01.2023 - 06.2023
Online Boutique Owner
Poshmark/Ebay
08.2021 - Current
Store Manager
Lovisa
08.2020 - 10.2021
Assistant Store Manager
GUESS
09.2018 - 08.2020
Manager/Supervisor
Plato's Closet
11.2016 - 09.2018
Real Estate -
Del Mar College
High School Diploma -
Tuloso Midway
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